[Bug 1877824] [NEW] Trying to upgrade from 18.04 to 20.04

[Bryan L]

Public bug reported:

Trying to upgrade to 20.04 and it's failing during the "setting new
software channels" then shows me this:

Could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade.

 This was likely caused by:
 * Unofficial software packages not provided by Ubuntu
Please use the tool 'ppa-purge' from the ppa-purge 
package to remove software from a Launchpad PPA and 
try the upgrade again.

If none of this applies, then please report this bug using the command
'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If you want to
investigate this yourself the log files in '/var/log/dist-upgrade' will
contain details about the upgrade. Specifically, look at 'main.log' and
'apt.log'.

I'm not sure what I'm looking for in the logs it suggests or what ppa-
purge is.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-release-upgrader-core 1:18.04.37
ProcVersionSignature: Ubuntu 5.3.0-51.44~18.04.2-generic 5.3.18
Uname: Linux 5.3.0-51-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Sat May  9 23:30:39 2020
InstallationDate: Installed on 2019-04-09 (396 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to bionic on 2020-05-10 (0 days ago)
VarLogDistupgradeTermlog:

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bionic dist-upgrade third-party-packages

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https://bugs.launchpad.net/bugs/1877824

Title:
  Trying to upgrade from 18.04 to 20.04

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  Trying to upgrade to 20.04 and it's failing during the "setting new
  software channels" then shows me this:

  Could not calculate the upgrade

  An unresolvable problem occurred while calculating the upgrade.

   This was likely caused by:
   * Unofficial software packages not provided by Ubuntu
  Please use the tool 'ppa-purge' from the ppa-purge 
  package to remove software from a Launchpad PPA and 
  try the upgrade again.

  If none of this applies, then please report this bug using the command
  'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If you want
  to investigate this yourself the log files in '/var/log/dist-upgrade'
  will contain details about the upgrade. Specifically, look at
  'main.log' and 'apt.log'.

  I'm not sure what I'm looking for in the logs it suggests or what ppa-
  purge is.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: ubuntu-release-upgrader-core 1:18.04.37
  ProcVersionSignature: Ubuntu 5.3.0-51.44~18.04.2-generic 5.3.18
  Uname: Linux 5.3.0-51-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.20.9-0ubuntu7.14
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Sat May  9 23:30:39 2020
  InstallationDate: Installed on 2019-04-09 (396 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to bionic on 2020-05-10 (0 days ago)
  VarLogDistupgradeTermlog:

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