[Bug 596681] Re: Ubuntu-bug shows possible to report noninstalled packages.

[Launchpad Bug Tracker]

[Expired for apport (Ubuntu) because there has been no activity for 60
days.]

** Changed in: apport (Ubuntu)
       Status: Incomplete => Expired

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https://bugs.launchpad.net/bugs/596681

Title:
  Ubuntu-bug shows possible to report noninstalled packages.

Status in apport package in Ubuntu:
  Expired

Bug description:
  Binary package hint: apport

  Problem: now i can report about wrong package when reporting about non working one but ubuntu-bug autocomplete gave the same/similar name . if i would see i dont have that samename package installed or dont have permission to report about noninstalled time would be saved for:
  1. Reporters (new report needed or dont come back to check)
  2. Triagers (1-(how much at each project gets notified))
  3. approx. 1-20 pounds of coal (witch were needed for internet, email , comp, light use for triager and reporter) gathering time needed for gatherers to make electricitly whitch was used while actuall bug reporting can begin in case reporter responds and in case re-ubuntu-bug to same bugreport

  Example for me how i find this bug.
  looking fro gnome-do plugin reminder possible name in ubuntu-bug to report about it not working.
  1. ubuntu-bug gnome-do (tab) doesnt show exact package with including name reminder
  2. ubuntu-bug remin (tav) shows remind
  3. i start reporting about that
  4. but since i dont remember that package seeing installing with gnome-do or any other then i check if i actually have this programm
  5. kng at kng-digitron:~$ remind
  The program 'remind' is currently not installed.  You can install it by typing:
  sudo apt-get install remind

  Q(a) so if programm is not installed why should it be autocompleted in ubuntu-bug ?
  it shouldnt:
  1. couse it wont give help to developer to triage bug - example info about dependecies (dont know what they could help in noninstalled progeamm debugging)
  2. user can report bug about programm witch has simmilar name like plugin of programm he wanted to report but since didnt find plugin package but find similar name package autocomplete in ubuntu-bug he reports/wastes time about wrongpackage to bug triagers

  Solutions if theres no reason in aswer to Q(1) then do 1. else do 2.:
  1. make not possible to report to noninstalled programms
  2. make ubuntu-bug autocomplete show with asterix (*) or plus sign (+) witch programm is installed like: packageinstalled packageinstalled-2 (*) packageinstalled-3 packageinstalled-4 (*) . better to show witch are installed since mostly users will have fewer programms then notinstalled.
  ( yofel: like -n/--not-installed )

  more reasons:
  There can be seen package is not installed when using ubuntu-bug GUI under Content of report: under [+]Package: Package (not installed)
  BUT nobody actually looks there when reporting and if does will not all stop reporting and already time is wasted while info was gathered to see this info that not installed.

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: apport 1.13.3-0ubuntu2
  ProcVersionSignature: Ubuntu 2.6.32-22.36-generic 2.6.32.11+drm33.2
  Uname: Linux 2.6.32-22-generic i686
  NonfreeKernelModules: nvidia
  Architecture: i386
  CrashReports: 600:1000:1000:10936738:2010-06-19 21:24:52.902593000 +0300:2010-06-19 21:25:01.986579539 +0300:/var/crash/_usr_lib_firefox-3.6.3_firefox-bin.1000.crash
  Date: Mon Jun 21 00:07:17 2010
  InstallationMedia: Xubuntu 10.04 "Lucid Lynx" - Release i386 (20100429)
  PackageArchitecture: all
  ProcEnviron:
   SHELL=/bin/bash
   LANG=en_US.utf8
  SourcePackage: apport

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