[Bug 938210] Re: apport-gtk doesn't show the window for entering password

[Launchpad Bug Tracker]

[Expired for apport (Ubuntu) because there has been no activity for 60
days.]

** Changed in: apport (Ubuntu)
       Status: Incomplete => Expired

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/938210

Title:
  apport-gtk doesn't show the window for entering password

Status in apport package in Ubuntu:
  Expired

Bug description:
  Apport-gtk fails to collect data as normal user when root/sudo password is not cached.
  When I run apport-collect <bugnumber> for the first time after I logged in, apport hangs on collecting data and waits without end.
  When I press ctrl-C, a gksudo dialog shows asking me for my password, but when I enter it, nothing happens.
  When I run apport again, the situation repeats.
  When I run ps -fe |grep apport, it shows the following process:
  azrael   13673     1  0 22:38 ?        00:00:00 /usr/bin/gksu --message <span weight="bold" size="larger">Proszę wprowadzić hasło, aby uzyskać dostęp do raportów o problemach w systemie</span> /usr/share/apport/apport-gtk

  
  When I press ctrl-C and run apport using sudo in the command line, I can finally collect the data for the bug, but sometimes it fails too.
  --- 
  ApportVersion: 1.92-0ubuntu1
  Architecture: amd64
  DistroRelease: Ubuntu 12.04
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64+mac (20120214)
  Package: apport 1.92-0ubuntu1
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=pl_PL.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 3.2.0-16.25-generic 3.2.6
  Tags:  precise
  Uname: Linux 3.2.0-16-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/apport/+bug/938210/+subscriptions