[Bug 1876663] Re: Bug while upgrading from ubuntu 19.10 to 20.04

[Brian Murray]

Thank you for taking the time to report this issue and helping to make
Ubuntu better. Examining the information you have given us, this does
not appear to be a bug report so we are closing it and converting it to
a question in the support tracker. We understand the difficulties you
are facing, but it is better to raise problems you are having in the
support tracker at https://answers.launchpad.net/ubuntu if you are
uncertain if they are bugs. You can also find help posting your problem
in the support forum of your local Ubuntu's community
http://loco.ubuntu.com/ or asking at http://askubuntu.com. For help on
reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.

It looks like the file /etc/grub.d/holdshift is causing the package
installation failure. This is not a file provided by Ubuntu and as such
this is something you'll need to sort out yourself.

/etc/grub.d/holdshift: 10: source: not found^M
run-parts: /etc/kernel/postrm.d/zz-update-grub exited with return code 127^M
dpkg: error processing package linux-image-5.3.0-45-generic (--remove):^M
 installed linux-image-5.3.0-45-generic package post-removal script subprocess returned error exit status 1^M 
dpkg: too many errors, stopping^M
Errors were encountered while processing:^M
 linux-image-5.3.0-45-generic^M
Processing was halted because there were too many errors.^M


** Changed in: ubuntu-release-upgrader (Ubuntu)
       Status: New => Invalid

** Converted to question:
   https://answers.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+question/690443

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubuntu-release-upgrader in
Ubuntu.
https://bugs.launchpad.net/bugs/1876663

Title:
  Bug while upgrading from ubuntu 19.10 to 20.04

Status in ubuntu-release-upgrader package in Ubuntu:
  Invalid

Bug description:
  installed linux-image-5.3.0-45-generic package post-removal script
  subprocess returned error exit status 1

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: ubuntu-release-upgrader-core 1:19.10.15.4
  ProcVersionSignature: Ubuntu 5.3.0-42.34-generic 5.3.18
  Uname: Linux 5.3.0-42-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.8
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Mon May  4 12:43:53 2020
  InstallationDate: Installed on 2020-03-30 (34 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)
  VarLogDistupgradeTermlog:
   
  mtime.conffile..etc.update-manager.release-upgrades: 2020-05-02T22:27:52.597500

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1876663/+subscriptions