[Bug 1876372] [NEW] ubuntu-bug does not exit, does not launch browser

[Ed Attfield]

Public bug reported:

Description:	Ubuntu 20.04 LTS
Release:	20.04


While trying to report a problem with a messed up X display after a new
install, I logged in with ssh -X and ran ubuntu-bug with no arguments.

It didn't bring up a web browser, and it didn't finish until I hit
ctrl-C

Specifying a package did work for me (ubuntu-bug apport) to produce this
bug report.


folder at folder-System:~$ ubuntu-bug
==== AUTHENTICATING FOR com.ubuntu.apport.root-info ===
Authentication is required to collect system information for this problem report
Authenticating as: folder,,, (folder)
Password: 
polkit-agent-helper-1: error response to PolicyKit daemon: GDBus.Error:org.freedesktop.PolicyKit1.Error.Failed: No session for cookie
==== AUTHENTICATION FAILED ===
Error executing command as another user: Not authorized

This incident has been reported.

-- I hit ctrl-C here ---

^CTraceback (most recent call last):
  File "/usr/share/apport/apport-gtk", line 597, in <module>
    app.run_argv()
  File "/usr/lib/python3/dist-packages/apport/ui.py", line 711, in run_argv
    return self.run_report_bug()
  File "/usr/lib/python3/dist-packages/apport/ui.py", line 458, in run_report_bug
    if self.run_symptoms():
  File "/usr/lib/python3/dist-packages/apport/ui.py", line 681, in run_symptoms
    self.run_report_bug(os.path.join(symptom_script_dir, symptom + '.py'))
  File "/usr/lib/python3/dist-packages/apport/ui.py", line 550, in run_report_bug
    response = self.ui_present_report_details(allowed_to_report)
  File "/usr/share/apport/apport-gtk", line 380, in ui_present_report_details
    Gtk.main()
  File "/usr/lib/python3/dist-packages/gi/overrides/Gtk.py", line 1632, in main
    return _Gtk_main(*args, **kwargs)
  File "/usr/lib/python3.8/contextlib.py", line 120, in __exit__
    next(self.gen)
  File "/usr/lib/python3/dist-packages/gi/_ossighelper.py", line 251, in register_sigint_fallback
    signal.default_int_handler(signal.SIGINT, None)
KeyboardInterrupt

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: apport 2.20.11-0ubuntu27
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
Date: Fri May  1 15:46:45 2020
InstallationDate: Installed on 2020-04-25 (6 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: apport (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal

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https://bugs.launchpad.net/bugs/1876372

Title:
  ubuntu-bug does not exit, does not launch browser

Status in apport package in Ubuntu:
  New

Bug description:
  Description:	Ubuntu 20.04 LTS
  Release:	20.04


  While trying to report a problem with a messed up X display after a
  new install, I logged in with ssh -X and ran ubuntu-bug with no
  arguments.

  It didn't bring up a web browser, and it didn't finish until I hit
  ctrl-C

  Specifying a package did work for me (ubuntu-bug apport) to produce
  this bug report.

  
  folder at folder-System:~$ ubuntu-bug
  ==== AUTHENTICATING FOR com.ubuntu.apport.root-info ===
  Authentication is required to collect system information for this problem report
  Authenticating as: folder,,, (folder)
  Password: 
  polkit-agent-helper-1: error response to PolicyKit daemon: GDBus.Error:org.freedesktop.PolicyKit1.Error.Failed: No session for cookie
  ==== AUTHENTICATION FAILED ===
  Error executing command as another user: Not authorized

  This incident has been reported.

  -- I hit ctrl-C here ---

  ^CTraceback (most recent call last):
    File "/usr/share/apport/apport-gtk", line 597, in <module>
      app.run_argv()
    File "/usr/lib/python3/dist-packages/apport/ui.py", line 711, in run_argv
      return self.run_report_bug()
    File "/usr/lib/python3/dist-packages/apport/ui.py", line 458, in run_report_bug
      if self.run_symptoms():
    File "/usr/lib/python3/dist-packages/apport/ui.py", line 681, in run_symptoms
      self.run_report_bug(os.path.join(symptom_script_dir, symptom + '.py'))
    File "/usr/lib/python3/dist-packages/apport/ui.py", line 550, in run_report_bug
      response = self.ui_present_report_details(allowed_to_report)
    File "/usr/share/apport/apport-gtk", line 380, in ui_present_report_details
      Gtk.main()
    File "/usr/lib/python3/dist-packages/gi/overrides/Gtk.py", line 1632, in main
      return _Gtk_main(*args, **kwargs)
    File "/usr/lib/python3.8/contextlib.py", line 120, in __exit__
      next(self.gen)
    File "/usr/lib/python3/dist-packages/gi/_ossighelper.py", line 251, in register_sigint_fallback
      signal.default_int_handler(signal.SIGINT, None)
  KeyboardInterrupt

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: apport 2.20.11-0ubuntu27
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  Date: Fri May  1 15:46:45 2020
  InstallationDate: Installed on 2020-04-25 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)

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