[Bug 1869554] [NEW] Graphics freezing during install

[Jane Atkinson]

Public bug reported:

QEMU/KVM vm

The install disk graphics froze up while removing apt-clone (near the
end). I could move the mouse, but not click on anything. However the
installation continued to run behind the scenes, and after waiting until
there was no further activity in the virtual machine manager, I was able
to boot successfully into the new system.

I was unable to retrieve any logs from the live ISO.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubiquity (not installed)
ProcVersionSignature: Ubuntu 5.4.0-18.22-generic 5.4.24
Uname: Linux 5.4.0-18-generic x86_64
ApportVersion: 2.20.11-0ubuntu21
Architecture: amd64
Date: Sun Mar 29 19:09:20 2020
InstallCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-18-generic root=UUID=bc9ff4af-cabb-4154-84e6-cb6cabaa4bca ro quiet splash vt.handoff=7
ProcEnviron:
 LANGUAGE=en_NZ:en
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_NZ.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal

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https://bugs.launchpad.net/bugs/1869554

Title:
  Graphics freezing during install

Status in ubiquity package in Ubuntu:
  New

Bug description:
  QEMU/KVM vm

  The install disk graphics froze up while removing apt-clone (near the
  end). I could move the mouse, but not click on anything. However the
  installation continued to run behind the scenes, and after waiting
  until there was no further activity in the virtual machine manager, I
  was able to boot successfully into the new system.

  I was unable to retrieve any logs from the live ISO.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubiquity (not installed)
  ProcVersionSignature: Ubuntu 5.4.0-18.22-generic 5.4.24
  Uname: Linux 5.4.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu21
  Architecture: amd64
  Date: Sun Mar 29 19:09:20 2020
  InstallCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-18-generic root=UUID=bc9ff4af-cabb-4154-84e6-cb6cabaa4bca ro quiet splash vt.handoff=7
  ProcEnviron:
   LANGUAGE=en_NZ:en
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_NZ.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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