[Bug 1868292] [NEW] Install "failed to install grub" (automatic crash report failed to connect to crash database)

MarkF 1868292 at bugs.launchpad.net
Fri Mar 20 17:55:29 UTC 2020


Public bug reported:

ISO testing 20.04 Mate daily-image (20200320). The installer failed with
a msg about being unable to install grub on sda2. I didn't spend much
time memorizing the error msg because it said it would automatically
report the crash. But, that process failed saying it was unable to
connect to the crash-reporting database, and I should check my network
connection. I immediately ran ubuntu-bug from the command line, it
worked ok (nothing wrong with the network connection).

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubiquity 20.04.6
ProcVersionSignature: Ubuntu 5.4.0-18.22-generic 5.4.24
Uname: Linux 5.4.0-18-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu20
Architecture: amd64
CasperVersion: 1.441
CurrentDesktop: MATE
Date: Fri Mar 20 10:50:52 2020
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu-mate.seed quiet splash ---
LiveMediaBuild: Ubuntu-MATE 20.04 LTS "Focal Fossa" - Alpha amd64 (20200320)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=C.UTF-8
 SHELL=/bin/bash
SourcePackage: grub-installer
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: grub-installer (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal iso-testing ubiquity-20.04.6 ubuntu-mate

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https://bugs.launchpad.net/bugs/1868292

Title:
  Install "failed to install grub" (automatic crash report failed to
  connect to crash database)

Status in grub-installer package in Ubuntu:
  New

Bug description:
  ISO testing 20.04 Mate daily-image (20200320). The installer failed
  with a msg about being unable to install grub on sda2. I didn't spend
  much time memorizing the error msg because it said it would
  automatically report the crash. But, that process failed saying it was
  unable to connect to the crash-reporting database, and I should check
  my network connection. I immediately ran ubuntu-bug from the command
  line, it worked ok (nothing wrong with the network connection).

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubiquity 20.04.6
  ProcVersionSignature: Ubuntu 5.4.0-18.22-generic 5.4.24
  Uname: Linux 5.4.0-18-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu20
  Architecture: amd64
  CasperVersion: 1.441
  CurrentDesktop: MATE
  Date: Fri Mar 20 10:50:52 2020
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu-mate.seed quiet splash ---
  LiveMediaBuild: Ubuntu-MATE 20.04 LTS "Focal Fossa" - Alpha amd64 (20200320)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=C.UTF-8
   SHELL=/bin/bash
  SourcePackage: grub-installer
  UpgradeStatus: No upgrade log present (probably fresh install)

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