[Bug 1861655] Comment bridged from LTC Bugzilla

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Wed Mar 11 13:20:35 UTC 2020


------- Comment From kalshett at in.ibm.com 2020-03-11 09:10 EDT-------
Lab created USB with
http://cdimage.ubuntu.com/ubuntu-server/daily-live/current/focal-live-server-ppc64el.iso

Petitb menu its listed as mentioned below...

[USB: sda / 2020-03-06-07-31-43-00]
*  Install Ubuntu Server

Installer started with initial language select etc.. and it failed at
probing disks...

Probing for devices to install to failed                            [ Help ]
????????????????????????????????????????????????????????????????????????????????                                                  <14>Mar 11 12:33:51 ec2: ############  Unfortunately probing for devices to install to failed. Please report a bug
on Launchpad, and if possible include the contents of the /var/log/installer
directory.
[ Show Error Report ]
...
...

?
?  Sorry, there was a problem examining the storage devices on this   ?  ?
?  system.                                                            ?  ?
?                                                                     ?  ?
?                       [ View full report      ]                     ?  ?
?                                                                     ?  ?
?  If you want to help improve the installer, you can send an error   ?  ?
?  report.                                                            ?  ?
?                                                                     ?  ?
?                       [ Send to Canonical     ]                     ?  ?
?                                                                     ?  ?
?  You may be able to fix the issue by switching to a shell and       ?  ?
?  reconfiguring the system's block devices manually.                 ?  ?
?                                                                     ?  ?
?                       [ Switch to a shell     ]                        ?
?

selected Full report...

ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu18
Architecture: ppc64el
CasperVersion: 1.441
CrashDB: {'impl': 'launchpad', 'project': 'subiquity'}
CurrentDmesg:
[    0.000000] dt-cpu-ftrs: setup for ISA 3000
[    0.000000] dt-cpu-ftrs: not enabling: system-call-vectored (disabled or unsupported by kernel)
[    0.000000] dt-cpu-ftrs: final cpu/mmu features = 0x0001986f8f5fb1a7 0x3c006041
[    0.000000] radix-mmu: Page sizes from device-tree:
[    0.000000] radix-mmu: Page size shift = 12 AP=0x0
[    0.000000] radix-mmu: Page size shift = 16 AP=0x5
[    0.000000] radix-mmu: Page size shift = 21 AP=0x1
[    0.000000] radix-mmu: Page size shift = 30 AP=0x2
[    0.000000] radix-mmu: Activating Kernel Userspace Execution Prevention
[    0.000000] radix-mmu: Activating Kernel Userspace Access Prevention
[    0.000000] radix-mmu: Mapped 0x0000000000000000-0x0000000040000000 with 1.00 GiB pages (exec)
[    0.000000] radix-mmu: Mapped 0x0000000040000000-0x0000002000000000 with 1.00 GiB pages
[    0.000000] radix-mmu: Mapped 0x0000200000000000-0x0000202000000000 with 1.0/var/crash/1583930014.343549490.disk_probe_fail.crash

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https://bugs.launchpad.net/bugs/1861655

Title:
  [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu
  20.4 on NVMe disk

Status in The Ubuntu-power-systems project:
  Incomplete
Status in grub-installer package in Ubuntu:
  New

Bug description:
  [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu 20.4 on NVMe disk
   
  Contact Information = kalshett at in.ibm.com, naveet89 at in.ibm.com, nasastry at in.ibm.com 
   
  ---uname output---
  [Ubu 20.04][kernel-5.4.0-12-generic]
   
  Machine Type = Witherspoon DD2.3 
   
  Test Environment:
  * Hardware: Witherspoon-DD2.3
  * Ubuntu 20.04 
  * kernel: 5.4.0-12-generic #15-Ubuntu

  Steps:
  1. Kick start  Ubu 20.4 on Witherspoon-DD2.3 baremetal 
  2. Select NVMe disk for installation, at the end of the install seen Grub boot loader issue

    ??????????????????????? Select and install software ???????????????????????
    ?                                                                         ?

  
               ?? [!!] Install the GRUB boot loader on a hard disk ??
    ????????????                                                    ? ?????????
    ?          ?      Unable to install GRUB in /dev/nvme0n1p1      ?         ?
    ?          ? Executing 'grub-install /dev/nvme0n1p1' failed.    ?         ?
    ?          ?                                                    ?         ?
    ? Running "? This is a fatal error.                             ?         ?
    ?          ?                                                    ?         ?
    ????????????     <Go Back>                       <Continue>     ? ?????????
               ?                                                    ?
               ??????????????????????????????????????????????????????


       ????????? [!!] Install the GRUB boot loader on a hard disk ??????????
       ?                                                                   ?
       ?                     Installation step failed                      ?
       ? An installation step failed. You can try to run the failing item  ?
       ? again from the menu, or skip it and choose something else. The    ?
       ? failing step is: Install the GRUB boot loader on a hard disk      ?
       ?                                                                   ?
       ?                            <Continue>                             ?
       ?                                                                   ?
       ?????????????????????????????????????????????????????????????????????

  
  <Tab> moves; <Space> selects; <Enter> activates buttons

  
  Complete install screenshot attached...

  grub-install doesn't seem to install the bootloader on the nvme device. 
  --------------------------------------------------------------------------

  Logs below -

  
  Jan 31 16:01:51 in-target: Installing for powerpc-ieee1275 platform.^M
  Jan 31 16:01:52 in-target: grub-install: error: unknown filesystem.^M
  Jan 31 16:01:52 in-target: Failed: grub-install --target=powerpc-ieee1275 /dev/sda1 ^M
  Jan 31 16:01:52 in-target: WARNING: Bootloader is not properly installed, system may not be bootable^M
  ..
  ..

  Jan 31 16:01:57 40grub2: debug: parsing: fi
  Jan 31 16:01:57 40grub2: debug: parsing: ### END /etc/grub.d/41_custom ###
  Jan 31 16:01:57 50mounted-tests: debug: /usr/lib/linux-boot-probes/mounted/40grub2 succeeded
  Jan 31 16:01:57 linux-boot-prober: debug: linux detected by /usr/lib/linux-boot-probes/50mounted-tests
  Jan 31 16:01:57 grub-installer: info: Installing grub on '/dev/nvme0n1p1'
  Jan 31 16:01:57 grub-installer: info: grub-install does not support --no-floppy
  Jan 31 16:01:57 grub-installer: info: Running chroot /target grub-install  --force "/dev/nvme0n1p1"
  Jan 31 16:01:57 grub-installer: Installing for powerpc-ieee1275 platform.
  Jan 31 16:01:58 grub-installer: grub-install: error: unknown filesystem.
  Jan 31 16:01:58 grub-installer: error: Running 'grub-install  --force "/dev/nvme0n1p1"' failed.

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