[Bug 1866535] Re: Ubuntu Server 19.10 installer uses wrong NVMe path for Samsung 970 EVO Plus M.2 SSD (could not stat device - failed to find device at path)
Paul White
1866535 at bugs.launchpad.net
Mon Mar 9 08:39:08 UTC 2020
** Package changed: debian-installer (Ubuntu) => subiquity
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https://bugs.launchpad.net/bugs/1866535
Title:
Ubuntu Server 19.10 installer uses wrong NVMe path for Samsung 970 EVO
Plus M.2 SSD (could not stat device - failed to find device at path)
Status in subiquity:
New
Bug description:
I am booting an Ubuntu Server 19.10 image (ubuntu-19.10-live-server-
ppc64el.iso downloaded Jan 18, 2020) on a DVD to install Ubuntu on a
RaptorCS Blackbird with an IBM Power9 CPU (ppc64el/ppc64le
architecture) and a Samsung 970 EVO Plus M.2 SSD attached via an PCIe
v4 adapter card.
The installer does recognize the NVME initially but when the
installation finally starts it does no longer recognize the path to
the NVMe and says:
Error: Could not stat device /dev/disk/by-id/wwn-eui.0025... - No such file or directory
...
An error occured handling 'disk-nvme0n1': OSError - [Errno Failed to find device at path: %s] /dev/disk/by-id/wwn-eui.0025...
...
Traceback:
...
File "/snap/subiquity/1286/lib/python3.6/site-packages/curtin/commands/block_meta.py", line 182, in devsync
This possible bug was also reported for Intel architecture:
https://egevig.org/linux/installing-ubuntu-server-19-10-on-intel-nuc
Current workaround:
Follow the installer until you have specified the partitions but do
not yet hit Done to apply this workaround:
- Press Ctrl+Alt+F2 to enter a console outside of the installation
program.
- If you are not already in a root shell: Login with the user created
earlier in the installation process
- Find out your SSD ID show as folder under
/dev/disk/by-id/
- Create a symbolic link to your SSD (try with and without "nvme-" and
prefix, eg. "nvme-eui.0025... and "eui.0025...":
# If you have more than one NVMe SSD you may have to change device number eg. to /dev/nvme0n2 for the second SSD...
sudo ln -s /dev/nvme0n1 /dev/disk/by-id/wwn-eui.0025...
- Exit the shell by pressing Ctrl+D or typing exit.
- Switch back to the installer using Ctrl+Alt+F1.
- Now choose "Done" to apply and use the partitions. The installer
will continue the installation on this NVME now.
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