[Bug 635324] Re: ubuntu-bug: Unable to properly report bug for storage

[Marcus Tomlinson]

This release of Ubuntu is no longer receiving maintenance updates. If
this is still an issue on a maintained version of Ubuntu please let us
know.

** Changed in: apport (Ubuntu)
       Status: New => Incomplete

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Title:
  ubuntu-bug: Unable to properly report bug for storage

Status in apport package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: apport

  Originally, I wanted to report a bug about my CD-Rom drive. After
  looking up reporting unknown packages on the wiki,
  (https://wiki.ubuntu.com/Bugs/FindRightPackage#Hardware%20Malfunctions)
  I decided I should just do what it told me to do and use a command
  named ubuntu-bug (apparently in the apport package.) So, I pressed Alt
  + F2, typed in ubuntu-bug storage, and told it to open in a terminal.

  After that terminal, I was presented with several options:

    1: Removable storage device is not mounted automatically
    2: Internal hard disk partition cannot be mounted manually
    3: Internal hard disk partition is not displayed in Places menu
    4: No permission to access files on storage device
    5: Documents cannot be opened in desktop UI on storage device
    6: Other problem
    C: Cancel

  Since my problem was none of those, I went for option 6, hoping I could manually specify the problem.
  After doing so, I was given this error message:

  Please use "ubuntu-bug <packagename>" to report a bug against the
  particular package

  Press any key to continue...

  Well, that doesn't really fix any of my problems :S

  I just think that we should be able to specify what the problem is,
  when using option 6, if we don't know the package.

  (P.S. Does anyone find it ironic that I'm reporting a bug for bug
  reporting software?)

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