[Bug 589997] Re: apport generates bugs that keep getting rejected

[Marcus Tomlinson]

This release of Ubuntu is no longer receiving maintenance updates. If
this is still an issue on a maintained version of Ubuntu please let us
know.

** Changed in: apport (Ubuntu)
       Status: Confirmed => Incomplete

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Title:
  apport generates bugs that keep getting rejected

Status in apport package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: apport

  apport keeps generating bug reports that get rejected because the
  lastest packages are claimed to be not current.

  This is the latest reject:


  Thank you for your report!

  However, processing it in order to get sufficient information for the
  developers failed (it does not generate an useful symbolic stack trace). This
  might be caused by some outdated packages which were installed on your system
  at the time of the report:

  libpam-modules: installed version 1.1.1-2ubuntu3, latest version: 1.1.1-2ubuntu2
  libpam0g: installed version 1.1.1-2ubuntu3, latest version: 1.1.1-2ubuntu2

  
  Please upgrade your system to the latest package versions. If you still
  encounter the crash, please file a new report.

  Thank you for your understanding, and sorry for the inconvenience!


  The rejection is useless because I cannot "upgrade" to an older version of the package.
  Please tell me how to get the correct symbols for these packages so useful core dumps will be generated, and add this information to the rejection notice above!

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: apport 1.13.3-0ubuntu2
  ProcVersionSignature: Ubuntu 2.6.32-22.36-generic 2.6.32.11+drm33.2
  Uname: Linux 2.6.32-22-generic x86_64
  ApportLog:
   apport (pid 5321) Fri Jun  4 19:47:16 2010: called for pid 4040, signal 11
   apport (pid 5321) Fri Jun  4 19:47:16 2010: executable: /usr/lib/openoffice/program/soffice.bin (command line "/usr/lib/openoffice/program/soffice.bin -calc -splash-pipe=5")
   apport (pid 5321) Fri Jun  4 19:47:29 2010: wrote report /var/crash/_usr_lib_openoffice_program_soffice.bin.1000.crash
  Architecture: amd64
  CheckboxSubmission: 4f08ac62e89ad166a1e0b05f95495253
  CheckboxSystem: fd6c484c0b5d20a2f1cd036ef0f63975
  CrashReports:
   600:1000:1000:10250526:2010-06-04 19:48:00.000000000 -0700:2010-06-04 19:48:01.000000000 -0700:/var/crash/_usr_lib_openoffice_program_soffice.bin.1000.crash
   600:0:0:490829:2010-06-02 02:41:13.000000000 -0700:2010-06-02 09:21:59.000000000 -0700:/var/crash/_sbin_plymouthd.0.crash
  Date: Fri Jun  4 22:55:32 2010
  PackageArchitecture: all
  ProcEnviron:
   LANG=en_US.utf8
   SHELL=/bin/bash
  SourcePackage: apport

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