[Bug 989995] Re: Hook error when reporting Firefox with ubuntu-bug

[Marcus Tomlinson]

This release of Ubuntu is no longer receiving maintenance updates. If
this is still an issue on a maintained version of Ubuntu please let us
know.

** Changed in: apport (Ubuntu)
       Status: New => Incomplete

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Title:
  Hook error when reporting Firefox with ubuntu-bug

Status in apport package in Ubuntu:
  Incomplete

Bug description:
  $ ubuntu-bug firefox
  ERROR: hook /usr/share/apport/package-hooks//source_firefox.py crashed:
  Traceback (most recent call last):
    File "/usr/lib/python2.7/dist-packages/apport/report.py", line 768, in add_hooks_info
      symb['add_info'](self, ui)
    File "/usr/share/apport/package-hooks//source_firefox.py", line 873, in add_info
      populate_item(prefix + "IncompatibleExtensions", profile.dump_active_but_incompatible_extensions())
    File "/usr/share/apport/package-hooks//source_firefox.py", line 696, in dump_active_but_incompatible_extensions
      if extension.active_but_incompatible:
    File "/usr/share/apport/package-hooks//source_firefox.py", line 520, in active_but_incompatible
      return self.active and (self.cur_appver != None and compare_versions(self.cur_appver, self.min_appver) == -1 or compare_versions(self.cur_appver, self.max_appver) == 1)
    File "/usr/share/apport/package-hooks//source_firefox.py", line 207, in compare_versions
      raise VersionCompareFailed(saved_a, saved_b, e)
  VersionCompareFailed: Failed to compare versions A = Safe Mode, B = 11.0 (invalid literal for int() with base 10: '')

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: apport 2.0.1-0ubuntu6
  ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
  Uname: Linux 3.2.0-24-generic x86_64
  NonfreeKernelModules: wl
  ApportLog:
   
  ApportVersion: 2.0.1-0ubuntu6
  Architecture: amd64
  Date: Fri Apr 27 20:16:58 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120328)
  PackageArchitecture: all
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)

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