[Bug 1030166] Re: apport stops responding and freezes forever

[Marcus Tomlinson]

This release of Ubuntu is no longer receiving maintenance updates. If
this is still an issue on a maintained version of Ubuntu please let us
know.

** Changed in: apport (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/1030166

Title:
  apport stops responding and freezes forever

Status in apport package in Ubuntu:
  Incomplete

Bug description:
  Sometimes, when I use the command "ubuntu-bug" and my internet
  connection is bad (meaning it's slow and drops often), it happens that
  the Apport window showing the pseudo-progress bar stops responding, it
  greys out (like any window in Unity greys out when it stops
  responding), the Cancel button does nothing, and the window stays
  there greyed out forever. The only way to make it disappear is to kill
  the process

  The obvious expected behavior is:
  - if it is still sending data very slowly or waiting for a response from the server and you hit Cancel, it should quit immediately
  - if an error occurs while connecting to the server or the operation times out, it should show an error message and close.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: apport 2.0.1-0ubuntu11
  ProcVersionSignature: Ubuntu 3.2.0-27.43-generic 3.2.21
  Uname: Linux 3.2.0-27-generic i686
  NonfreeKernelModules: nvidia
  ApportLog:
   
  ApportVersion: 2.0.1-0ubuntu11
  Architecture: i386
  CrashReports:
   640:1000:125:38378:2012-07-27 18:36:15.835750000 +0200:2012-07-27 20:07:33.195381844 +0200:/var/crash/_usr_bin_glipper.1000.crash
   600:115:125:0:2012-07-28 00:15:37.606432366 +0200:2012-05-18 12:41:57.133618850 +0200:/var/crash/_usr_bin_glipper.1000.uploaded
   664:1000:125:0:2012-07-21 01:11:23.722222057 +0200:2012-07-21 01:11:23.722222057 +0200:/var/crash/_usr_bin_glipper.1000.upload
  Date: Sat Jul 28 00:43:52 2012
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: apport
  UpgradeStatus: Upgraded to precise on 2012-05-17 (71 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1030166/+subscriptions