[Bug 1033295] Re: Crash reporter fails to authenticate user (Failed to run /usr/share/apport/apport-gtk as user root.)

[Marcus Tomlinson]

This release of Ubuntu is no longer receiving maintenance updates. If
this is still an issue on a maintained version of Ubuntu please let us
know.

** Changed in: apport (Ubuntu)
       Status: Confirmed => Incomplete

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Title:
  Crash reporter fails to authenticate user (Failed to run
  /usr/share/apport/apport-gtk as user root.)

Status in apport package in Ubuntu:
  Incomplete

Bug description:
  x86_64, 12.04 LTS Server + xubuntu-desktop

  While logged into my xubuntu session, I have been presented with a notification that a crash report is available for viewing and submission.  When I double click the icon, I'm prompted for my password.  I enter my password, but it fails to authenticate me, and I'm presented with a dialog stating,
  """
  Failed to run /usr/share/apport/apport-gtk as user root.

  Wrong password.
  """

  I have tried my password as well as the root password multiple times
  (I'm sure it's not mistyped), and the result is the same.  It doesn't
  authenticate.

  I'm able to authenticate to install updates using Update Manager or
  install new packages with Synaptic Package Manager.

  For now, my workaround is to just run "sudo /usr/share/apport/apport-
  gtk" from a shell, but that's sub-optimal.

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