[Bug 1171132] Re: Apport total fail in Ubuntu 13.04 beta sans network

[Marcus Tomlinson]

This release of Ubuntu is no longer receiving maintenance updates. If
this is still an issue on a maintained version of Ubuntu please let us
know.

** Changed in: apport (Ubuntu)
       Status: New => Incomplete

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Title:
  Apport total fail in Ubuntu 13.04 beta sans network

Status in apport package in Ubuntu:
  Incomplete

Bug description:
  Running Ubuntu 13.04 Beta off a stick on a Lenovo S206.

  On reporting a network failure, I was advised by one of your
  colleagues failure to include the output of a apport-collect.

  This was a rolling failure, due to poor packaging and design of the
  application.

  Packaging
  ========
  On a beta release, jeez -- you should make it *easy* to report bugs.
  That would involve making sure all the bug-analyzing packages are *installed*.
  But they aren't.   

  The apport-collect command first requires
       python-apport, then python-problem-report.
  which aren't installed.
  But without a network.... OK from another machine, download them, put them on a stick.
  carry them back, use dpkg to instlall them.  Try to run apport-collect again.

  But now apport-collect has run-time dependencies that aren't installed.  OK so go
  to the other machine, find those dependences and their own dependencies, repeat.

  And now... it still isn't going to work, due to the next class of
  problems.

  Design problem
  ============ 
  The whole thing (apport etc.) assumes a network is present in order to operate.
  This is of course just silly if the problem in question is that the network doesn't function.

  Generally apport seems to be pretty much useless without a network.

  This could be *SO MUCH BETTER* if it simply offered to save a file containing
  the bug report, when it can't report by network.  Or if it just informed the user
  where to find the file.

  INSTEAD, apport-collect does this:
  ubuntu at ubuntu:~$ sudo apport-collect 1169755
  ERROR: connecting to Launchpad failed: [Errno 2] No such file or directory
  You can reset the credentials by removing the file "/home/ubuntu/.cache/apport/launchpad.credentials"

  There is no file launchpad.credentials.  (I also tried the same thing
  as root with similar results.)

  Cheers!  Better luck next time!

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