[Bug 1238404] Re: Enhancing the stability of apport

[Marcus Tomlinson]

This release of Ubuntu is no longer receiving maintenance updates. If
this is still an issue on a maintained version of Ubuntu please let us
know.

** Changed in: apport (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1238404

Title:
  Enhancing the stability of apport

Status in apport package in Ubuntu:
  Incomplete

Bug description:
  I'm using Ubuntu 13.10 dev with apport 2.12.5-0ubuntu1 and I'm
  noticing that apport is throwing very often exceptions in Python. For
  example if I'm refusing the authorization to Launchpad I'm getting the
  following output:

  sworddragon at ubuntu:~$ apport-collect 1185521
  The authorization page:
   (https://launchpad.net/+authorize-token?oauth_token=xgsKJDdl9SdHmgvjxFZ9&allow_permission=DESKTOP_INTEGRATION)
  should be opening in your browser. Use your browser to authorize
  this program to access Launchpad on your behalf.
  Press any key to continue or wait (5) seconds...
  Waiting to hear from Launchpad about your decision...

  (process:3493): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed
  Traceback (most recent call last):
    File "/usr/bin/apport-cli", line 367, in <module>
      if not app.run_argv():
    File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 656, in run_argv
      return self.run_update_report()
    File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 502, in run_update_report
      if not self.crashdb.can_update(self.options.update_report):
    File "/usr/lib/python2.7/dist-packages/apport/crashdb_impl/launchpad.py", line 503, in can_update
      bug = self.launchpad.bugs[id]
    File "/usr/lib/python2.7/dist-packages/lazr/restfulclient/resource.py", line 965, in __getitem__
      shim_resource._ensure_representation()
    File "/usr/lib/python2.7/dist-packages/lazr/restfulclient/resource.py", line 361, in _ensure_representation
      representation = self._root._browser.get(self._wadl_resource)
    File "/usr/lib/python2.7/dist-packages/lazr/restfulclient/_browser.py", line 418, in get
      response, content = self._request(url, extra_headers=headers)
    File "/usr/lib/python2.7/dist-packages/lazr/restfulclient/_browser.py", line 361, in _request
      str(url), method=method, body=data, headers=headers)
    File "/usr/lib/python2.7/dist-packages/lazr/restfulclient/_browser.py", line 329, in _request_and_retry
      url, method=method, body=body, headers=headers)
    File "/usr/lib/python2.7/dist-packages/httplib2/__init__.py", line 1539, in request
      (response, new_content) = self._request(conn, authority, uri, request_uri, method, body, headers, redirections, cachekey)
    File "/usr/lib/python2.7/dist-packages/launchpadlib/launchpad.py", line 127, in _request
      return self.retry_on_bad_token(response, content, *args)
    File "/usr/lib/python2.7/dist-packages/launchpadlib/launchpad.py", line 139, in retry_on_bad_token
      self.launchpad.credentials, self.launchpad.credential_store)
    File "/usr/lib/python2.7/dist-packages/launchpadlib/credentials.py", line 515, in __call__
      self.make_end_user_authorize_token(credentials, request_token_string)
    File "/usr/lib/python2.7/dist-packages/launchpadlib/credentials.py", line 616, in make_end_user_authorize_token
      raise EndUserDeclinedAuthorization(e.content)
  launchpadlib.credentials.EndUserDeclinedAuthorization: End-user refused to authorize request token.

  
  Apport is showing the correct reason why this has failed but this could also be done without showing the complete backtrace. If I will grant the autorization the next exception appears:

  sworddragon at ubuntu:~$ apport-collect 1185521

  *** Collecting problem information

  The collected information can be sent to the developers to improve the
  application. This might take a few minutes.
  .dpkg-query: no packages found matching linux
  tail: cannot open '/var/log/syslog' for reading: No such file or directory
  ERROR: hook /usr/share/apport/package-hooks/source_linux.py crashed:
  Traceback (most recent call last):
    File "/usr/lib/python2.7/dist-packages/apport/report.py", line 197, in _run_hook
      symb['add_info'](report, ui)
    File "/usr/share/apport/package-hooks/source_linux.py", line 48, in add_info
      staging_drivers = re.findall("(\w+): module is from the staging directory", report['BootDmesg'])
    File "/usr/lib/python2.7/UserDict.py", line 23, in __getitem__
      raise KeyError(key)
  KeyError: 'BootDmesg'
  .

  *** Send problem report to the developers?

  After the problem report has been sent, please fill out the form in the
  automatically opened web browser.

  What would you like to do? Your options are:
    S: Send report (547.6 KB)
    V: View report
    K: Keep report file for sending later or copying to somewhere else
    I: Cancel and ignore future crashes of this program version
    C: Cancel

  
  Making a look to the report causes the next exception:

  Please choose (S/V/K/I/C): v
  Traceback (most recent call last):
    File "/usr/bin/apport-cli", line 367, in <module>
      if not app.run_argv():
    File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 656, in run_argv
      return self.run_update_report()
    File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 572, in run_update_report
      response = self.ui_present_report_details(allowed_to_report)
    File "/usr/bin/apport-cli", line 206, in ui_present_report_details
      self.collect_info()
    File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 969, in collect_info
      if self.report['ProblemType'] == 'Crash':
    File "/usr/lib/python2.7/UserDict.py", line 23, in __getitem__
      raise KeyError(key)
  KeyError: 'ProblemType'

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