[Bug 1404384] Re: python-apport crashes when told to allow the user to view the report..

Marcus Tomlinson marcus.tomlinson at canonical.com
Thu Mar 5 13:13:12 UTC 2020


This release of Ubuntu is no longer receiving maintenance updates. If
this is still an issue on a maintained version of Ubuntu please let us
know.

** Changed in: apport (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1404384

Title:
  python-apport crashes when told to allow the user to view the report..

Status in apport package in Ubuntu:
  Incomplete

Bug description:
  This is pretty rough:

  root at tamriel:~# apport-collect 1404374

  *** Collecting problem information

  The collected information can be sent to the developers to improve the
  application. This might take a few minutes.
  .dpkg-query: no packages found matching linux
  ...

  *** Send problem report to the developers?

  After the problem report has been sent, please fill out the form in the
  automatically opened web browser.

  What would you like to do? Your options are:
    S: Send report (470.3 KB)
    V: View report
    K: Keep report file for sending later or copying to somewhere else
    I: Cancel and ignore future crashes of this program version
    C: Cancel
  Please choose (S/V/K/I/C): V
  Traceback (most recent call last):
    File "/usr/bin/apport-cli", line 370, in <module>
      if not app.run_argv():
    File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 652, in run_argv
      return self.run_update_report()
    File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 568, in run_update_report
      response = self.ui_present_report_details(allowed_to_report)
    File "/usr/bin/apport-cli", line 209, in ui_present_report_details
      self.collect_info()
    File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 966, in collect_info
      if self.report['ProblemType'] == 'Crash':
    File "/usr/lib/python2.7/UserDict.py", line 23, in __getitem__
      raise KeyError(key)
  KeyError: 'ProblemType'

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