[Bug 1883229] Missing required logs.

Ubuntu Kernel Bot 1883229 at bugs.launchpad.net
Fri Jun 12 14:30:08 UTC 2020


This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:

apport-collect 1883229

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: focal

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https://bugs.launchpad.net/bugs/1883229

Title:
  Ubuntu  server installation on S3260M4 server gets failed

Status in grub package in Ubuntu:
  New
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Details/Description:
  -------------------------
   Ubuntu 20.04 fails on S3260 M4 with Gonga Beach in UEFI mode. Os get installed. However, upon rebooting OS never came up. Grub loads only to get hanged in a black screen. No options work later. Unable to collect Installer logs.

  How to reproduce:
  --------------------------

  1.	Update S3260M4 M4 to bios build ucs-s3260-huu-4.1.2S36 
  2.	Deploy Ubuntu 20.04 on S3260 M4.
  3.	Observe the installation proceeding and after installation OS reboots and loads the kernel and gets hanged on the black screen
  4.     The same OS works in Legacy mode in C3000 RAID controller card of LSI.


  Expected behavior:
  -------------------------
  Ubuntu 20.04 should get deployed in GB/DD-Raid in UEFI mode

  Screenshots
  ------------------
  Screenshot attached.


  Please let us know how to collect logs on this scenario

  Note :With MASS deployment we are able to deploy OS successfully with USFI method.
  Attached the logs of MASS server in this bug.

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