[Bug 1879649] Re: Since I updated to Ubuntu 20.04 my HP printer doesn't print

Launchpad Bug Tracker 1879649 at bugs.launchpad.net
Sun Jul 26 15:19:55 UTC 2020


Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: python-reportlab (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1879649

Title:
  Since I updated to Ubuntu 20.04 my HP printer doesn't print

Status in HPLIP:
  In Progress
Status in hplip package in Ubuntu:
  Incomplete
Status in notify-python package in Ubuntu:
  Confirmed
Status in pillow-python2 package in Ubuntu:
  Confirmed
Status in python-reportlab package in Ubuntu:
  Confirmed

Bug description:
  Hello,

  Since I updated to Ubuntu 20.04, my printer does not print. I have installed and uninstalled the printer several times and test with different URI adresses which the PC found the printer.
  I uninstalled and installed again HPLIP but there are some dependencies that cannot be installed.
  The model of the printer is an HP OfficeJet 9650.
  The script HP-doctor didn't solve the problem. See the attached file for the output of the script hp-check.

  I look forward to hear from you soon

  For any question, don't hesitate to contact me.

  Kind regards,

  Biel Trobat
  contact at bieltrobat.me

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