[Bug 1888422] [NEW] Notebook suspends during boot when booting with lid closed

pabouk 1888422 at bugs.launchpad.net
Tue Jul 21 19:27:39 UTC 2020


Public bug reported:

When I am booting notebook with external monitor connected (either
directly or through a docking station) and the lid closed I enter the
full disk encryption password and a moment later the notebook goes to
suspend state (suspend to RAM) before the GDM login screen shows up on
the monitor. When I wake the notebook using the power button on the
docking station (the lid is still closed) everything then works
correctly.

It does not matter if the power supply is connected or not.

The problem shows up in over 95% of cases. (At least once the notebook
booted normally.)

The Ubuntu was originally installed in version 19.10 then upgraded to
20.04. The problem was present in the version 19.10 already. No power
management or booting changes done outside of the standard GUI
configuration tools. It is installed in UEFI mode on Lenovo ThinkPad
T540p.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: systemd 245.4-4ubuntu3.1
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Jul 21 21:02:56 2020
InstallationDate: Installed on 2020-01-06 (196 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: LENOVO 20BFS0JJ04
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=cs_CZ.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-42-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
SourcePackage: systemd
SystemdDelta:
 [EXTENDED]   /usr/lib/systemd/system/rc-local.service → /usr/lib/systemd/system/rc-local.service.d/debian.conf
 [EXTENDED]   /usr/lib/systemd/system/user at .service → /usr/lib/systemd/system/user at .service.d/timeout.conf

 2 overridden configuration files found.
UpgradeStatus: Upgraded to focal on 2020-04-23 (88 days ago)
dmi.bios.date: 08/23/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: GMET89WW (2.37 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20BFS0JJ04
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGMET89WW(2.37):bd08/23/2019:svnLENOVO:pn20BFS0JJ04:pvrThinkPadT540p:rvnLENOVO:rn20BFS0JJ04:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.family: ThinkPad T540p
dmi.product.name: 20BFS0JJ04
dmi.product.sku: LENOVO_MT_20BF
dmi.product.version: ThinkPad T540p
dmi.sys.vendor: LENOVO

** Affects: systemd (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal

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https://bugs.launchpad.net/bugs/1888422

Title:
  Notebook suspends during boot when booting with lid closed

Status in systemd package in Ubuntu:
  New

Bug description:
  When I am booting notebook with external monitor connected (either
  directly or through a docking station) and the lid closed I enter the
  full disk encryption password and a moment later the notebook goes to
  suspend state (suspend to RAM) before the GDM login screen shows up on
  the monitor. When I wake the notebook using the power button on the
  docking station (the lid is still closed) everything then works
  correctly.

  It does not matter if the power supply is connected or not.

  The problem shows up in over 95% of cases. (At least once the notebook
  booted normally.)

  The Ubuntu was originally installed in version 19.10 then upgraded to
  20.04. The problem was present in the version 19.10 already. No power
  management or booting changes done outside of the standard GUI
  configuration tools. It is installed in UEFI mode on Lenovo ThinkPad
  T540p.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: systemd 245.4-4ubuntu3.1
  ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
  Uname: Linux 5.4.0-42-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.4
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Jul 21 21:02:56 2020
  InstallationDate: Installed on 2020-01-06 (196 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  MachineType: LENOVO 20BFS0JJ04
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=cs_CZ.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-42-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
  SourcePackage: systemd
  SystemdDelta:
   [EXTENDED]   /usr/lib/systemd/system/rc-local.service → /usr/lib/systemd/system/rc-local.service.d/debian.conf
   [EXTENDED]   /usr/lib/systemd/system/user at .service → /usr/lib/systemd/system/user at .service.d/timeout.conf

   2 overridden configuration files found.
  UpgradeStatus: Upgraded to focal on 2020-04-23 (88 days ago)
  dmi.bios.date: 08/23/2019
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GMET89WW (2.37 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BFS0JJ04
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrGMET89WW(2.37):bd08/23/2019:svnLENOVO:pn20BFS0JJ04:pvrThinkPadT540p:rvnLENOVO:rn20BFS0JJ04:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.family: ThinkPad T540p
  dmi.product.name: 20BFS0JJ04
  dmi.product.sku: LENOVO_MT_20BF
  dmi.product.version: ThinkPad T540p
  dmi.sys.vendor: LENOVO

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