[Bug 1875673] Re: printer canon ip4600 only generic text mode

[Till Kamppeter]

printer-driver-gutenprint should be seeded. Adding ubuntu-meta task.

** Changed in: cups (Ubuntu)
       Status: Confirmed => Invalid

** Also affects: ubuntu-meta (Ubuntu)
   Importance: Undecided
       Status: New

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Title:
  printer canon ip4600 only generic text mode

Status in cups package in Ubuntu:
  Invalid
Status in ubuntu-meta package in Ubuntu:
  New

Bug description:
  with ubuntu 19.10, my printer was working fine.
  after upgrade to 20.04, cups cannot find the correct driver and install a generic text only driver.

  now, to be able to print pictures and pdf's, I only have 2 solutions:
  - boot windows 10 (through my grub multiboot)
  - boot an ubuntu 19.10 iso file (through grub -> loop) --> ubuntu 19.10 iso (it still works fine)

  the linux 64 driver is not available any more on canon site (only
  windows and mac)

  please indicate driver location and installation instructions. thanks

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: cups 2.3.1-9ubuntu1.1
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Apr 28 17:25:41 2020
  InstallationDate: Installed on 2020-04-27 (1 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  Lpstat: device for iP4600: usb://Canon/iP4600%20series?serial=910778
  MachineType: System manufacturer System Product Name
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/iP4600.ppd'] failed with exit code 2: grep: /etc/cups/ppd/iP4600.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=810543d2-304c-4499-bd10-0e45cc37d01a ro
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/10/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0507
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: M2A74-AM SE
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0507:bd04/10/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2A74-AMSE:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.family: To Be Filled By O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: To Be Filled By O.E.M.
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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