[Bug 1877112] Re: black screen boot

Launchpad Bug Tracker 1877112 at bugs.launchpad.net
Mon Jul 6 04:17:27 UTC 2020


[Expired for ubiquity (Ubuntu) because there has been no activity for 60
days.]

** Changed in: ubiquity (Ubuntu)
       Status: Incomplete => Expired

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https://bugs.launchpad.net/bugs/1877112

Title:
  black screen boot

Status in ubiquity package in Ubuntu:
  Expired

Bug description:
  I have just install Ubuntu 20.04 in a pc with Windows 10. I have used
  an usb stick. Before the welcome window emerged the screen went black
  with white letters completely frozen. Then I pressed the power button
  (one or two quick presses) ans suddenly the welcome window emerged.
  All the installation seemed to be fine. But when I restarted and I
  have chosen "Ubuntu" in the first menu that has appeared when I
  started the computer (I could choose between "Ubuntu", "Advanced
  Ubuntu", "Windows" and "UFI Firmware") and then the screen went mostly
  black with purple and green lines. Then I pressed the power button to
  quit (two quick presses) and suddenly I could have access to my
  account and then everything was normal. I have tried many times and
  always it's the same. I also have found another way to skip the black-
  green-purple screen going to "Advanced Ubuntu", then "Ubuntu recovery"
  and then "normal boot". If I do it this way everything seems fine and
  I skip the frozen blac-green-purple screen. What should I do to fix
  it?

  So sorry if is confusing, I'm new in all of that and my English isn't
  good. Thanks very much.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubiquity (not installed)
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed May  6 13:53:28 2020
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash nomodeset ---
  InstallationDate: Installed on 2020-05-06 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubiquity
  Symptom: installation
  UpgradeStatus: No upgrade log present (probably fresh install)

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