[Bug 1860245] Re: User cannot always scroll to the bottom of the software updater window, last update package(s) inaccessible

[spike speigel]

** Description changed:

  The user cannot always scroll to the bottom of the software updater
  window.  The scroll bar stops before actually reaching the bottom, and
  prevents the last listed package or group of packages from being viewed.
  This seems to happen only sometimes.  Not exactly sure what caused the
  scroll bar hangup one moment and then it functioning fine the next.
  
  Attaching screenshots of the scroll bar working and stuck (movable, but
  not able to reach the bottom.)
+ 
+ In the initial screenshot the Ubuntu Base package group can be seen
+ partially obscured at the bottom of the list, and the scroll bar is
+ nearly there, but will not move any further to the bottom of the pane.
+ There is also a horizontal scroll bar for some unknown reason, and may
+ be causing the issue.
+ 
+ In the two subsequent screenshots moments later the Ubuntu Base package
+ group is visible and accessible.  The horizontal scroll bar is now gone,
+ and may have disappeared while expanding/contracting some package
+ groups.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: update-manager 1:19.04.8
  ProcVersionSignature: Ubuntu 5.4.0-9.12-generic 5.4.3
  Uname: Linux 5.4.0-9-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu15
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Sat Jan 18 18:20:40 2020
  ExecutablePath: /usr/bin/update-manager
  InstallationDate: Installed on 2019-03-07 (317 days ago)
  InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2)
  InterpreterPath: /usr/bin/python3.7
  PackageArchitecture: all
  ProcEnviron:
-  LANGUAGE=en_US
-  PATH=(custom, user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=en_US
+  PATH=(custom, user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  Python3Details: /usr/bin/python3.7, Python 3.7.6, python3-minimal, 3.7.5-1ubuntu1
  PythonDetails: /usr/bin/python2.7, Python 2.7.17, python-minimal, 2.7.17-1
  SourcePackage: update-manager
  UpgradeStatus: Upgraded to focal on 2020-01-10 (8 days ago)

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to update-manager in Ubuntu.
https://bugs.launchpad.net/bugs/1860245

Title:
  User cannot always scroll to the bottom of the software updater
  window, last update package(s) inaccessible

Status in update-manager package in Ubuntu:
  New

Bug description:
  The user cannot always scroll to the bottom of the software updater
  window.  The scroll bar stops before actually reaching the bottom, and
  prevents the last listed package or group of packages from being
  viewed.  This seems to happen only sometimes.  Not exactly sure what
  caused the scroll bar hangup one moment and then it functioning fine
  the next.

  Attaching screenshots of the scroll bar working and stuck (movable,
  but not able to reach the bottom.)

  In the initial screenshot the Ubuntu Base package group can be seen
  partially obscured at the bottom of the list, and the scroll bar is
  nearly there, but will not move any further to the bottom of the pane.
  There is also a horizontal scroll bar for some unknown reason, and may
  be causing the issue.

  In the two subsequent screenshots moments later the Ubuntu Base
  package group is visible and accessible.  The horizontal scroll bar is
  now gone, and may have disappeared while expanding/contracting some
  package groups.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: update-manager 1:19.04.8
  ProcVersionSignature: Ubuntu 5.4.0-9.12-generic 5.4.3
  Uname: Linux 5.4.0-9-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu15
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Sat Jan 18 18:20:40 2020
  ExecutablePath: /usr/bin/update-manager
  InstallationDate: Installed on 2019-03-07 (317 days ago)
  InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2)
  InterpreterPath: /usr/bin/python3.7
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Python3Details: /usr/bin/python3.7, Python 3.7.6, python3-minimal, 3.7.5-1ubuntu1
  PythonDetails: /usr/bin/python2.7, Python 2.7.17, python-minimal, 2.7.17-1
  SourcePackage: update-manager
  UpgradeStatus: Upgraded to focal on 2020-01-10 (8 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1860245/+subscriptions