[Bug 1855445] Re: Touchpad is not working

Balint Reczey balint.reczey at canonical.com
Thu Jan 16 19:48:58 UTC 2020


Could you please check if it works when booting a previous kernel?
This is not a bug in unattended-upgrades for sure, but a regression in something installed by it.

** Changed in: unattended-upgrades (Ubuntu)
       Status: New => Incomplete

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Title:
  Touchpad is not working

Status in unattended-upgrades package in Ubuntu:
  Incomplete

Bug description:
  Day before yesterday, I updated Ubuntu in my laptop, then the next
  morning when I try to use touch-pad it wasn't working, I switched to
  windows to see whether touch-pad was working or not, it was working
  fine. Here's the details

  $ xinput

  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ Logitech USB Receiver                   	id=11	[slave  pointer  (2)]
  ⎜   ↳ SynPS/2 Synaptics TouchPad              	id=17	[slave  pointer  (2)]
  ⎜   ↳ Synaptics TM3252-001                    	id=13	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Power Button                            	id=8	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=9	[slave  keyboard (3)]
      ↳ Logitech USB Receiver                   	id=10	[slave  keyboard (3)]
      ↳ Integrated_Webcam_HD: Integrate         	id=12	[slave  keyboard (3)]
      ↳ Intel HID events                        	id=14	[slave  keyboard (3)]
      ↳ Dell WMI hotkeys                        	id=15	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=16	[slave  keyboard (3)]
      ↳ Logitech USB Receiver                   	id=18	[slave  keyboard (3)]

  $ dmesg | grep i2c

  [    0.766631] i2c /dev entries driver
  [    2.419114] psmouse serio1: synaptics: Your touchpad (PNP: SYN0609 PNP0f13) says it can support a different bus. If i2c-hid and hid-rmi are not used, you might want to try setting psmouse.synaptics_intertouch to 1 and report this to linux-input at vger.kernel.org.
  [   34.129216] i2c_hid i2c-DELL0792:00: i2c-DELL0792:00 supply vdd not found, using dummy regulator
  [   34.837858] input: Synaptics TM3252-001 as /devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-0/i2c-DELL0792:00/0018:06CB:7F09.0003/input/input13
  [   34.837945] hid-rmi 0018:06CB:7F09.0003: input,hidraw2: I2C HID v1.00 Mouse [DELL0792:00 06CB:7F09] on i2c-DELL0792:00

  $ locate i2c-designware

  /lib/modules/4.15.0-70-generic/kernel/drivers/i2c/busses/i2c-designware-pci.ko
  /lib/modules/4.15.0-72-generic/kernel/drivers/i2c/busses/i2c-designware-pci.ko
  /usr/src/linux-headers-4.15.0-70/include/linux/platform_data/i2c-designware.h
  /usr/src/linux-headers-4.15.0-72/include/linux/platform_data/i2c-designware.h

  $ uname -a

  Linux ubuntu-vostro-14-3468 4.15.0-72-generic #81-Ubuntu SMP Tue Nov
  26 12:20:02 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux

  $ lsb_release -crid

  Distributor ID:	Ubuntu
  Description:	Ubuntu 18.04.3 LTS
  Release:	18.04
  Codename:	bionic

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