[Bug 1859353] Re: software-properties-gtk not working

[Daniel van Vugt]

** Tags added: eoan

** Package changed: gnome-shell (Ubuntu) => software-properties (Ubuntu)

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Title:
  software-properties-gtk not working

Status in software-properties package in Ubuntu:
  New

Bug description:
  Additional Drivers /Software & Update not working

  Hello,

  I am running :-
  Description: Ubuntu 19.10
  Release: 19.10

  software-properties-gtk:
  Installed: 0.98.5
  Candidate: 0.98.5
  Version table:
  *** 0.98.5 500
  500 http://ca.archive.ubuntu.com/ubuntu eoan/main amd64 Packages
  500 http://ca.archive.ubuntu.com/ubuntu eoan/main i386 Packages
  100 /var/lib/dpkg/status



  I am trying to run Additional Drivers /Software & Update . But it opened once and froze and never opened again.
  When I try running the command:-
  $ sudo software-properties-gtk

  Did a remove and reinstall of the same, but did not work.

  It returns:-

  
  ERROR:dbus.proxies:Introspect error on :1.2559:/: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Message recipient disconnected from message bus without replying
  Traceback (most recent call last):
  File "/usr/bin/software-properties-gtk", line 100, in <module>
  app = SoftwarePropertiesGtk(datadir=options.data_dir, options=options, file=file)
  File "/usr/lib/python3/dist-packages/softwareproperties/gtk/SoftwarePropertiesGtk.py", line 175, in __init__
  self.backend.Reload();
  File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 72, in __call__
  return self._proxy_method(*args, **keywords)
  File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 147, in __call__
  **keywords)
  File "/usr/lib/python3/dist-packages/dbus/connection.py", line 653, in call_blocking
  message, timeout)
  dbus.exceptions.DBusException: org.freedesktop.DBus.Error.ServiceUnknown: The name :1.2559 was not provided by any .service files

  
  Also, the syslog says:-
  name='com.ubuntu.SoftwareProperties' requested by ':1.2455' (uid=1000 pid=2267 comm="/usr/bin/python3 /usr/bin/software-properties-gtk " label="unconfined") (using servicehelper)
  Jan 12 11:58:55 gillZ com.ubuntu.SoftwareProperties[2192]: Unable to init server: Could not connect: Connection refused
  Jan 12 11:58:55 gillZ com.ubuntu.SoftwareProperties[2192]: Unable to init server: Could not connect: Connection refused
  Jan 12 11:58:55 gillZ dbus-daemon[2192]: [system] Successfully activated service 'com.ubuntu.SoftwareProperties'
  Jan 12 11:58:55 gillZ com.ubuntu.SoftwareProperties[2192]: Traceback (most recent call last):
  Jan 12 11:58:55 gillZ com.ubuntu.SoftwareProperties[2192]: File "/usr/lib/software-properties/software-properties-dbus", line 68, in <module>
  Jan 12 11:58:55 gillZ com.ubuntu.SoftwareProperties[2192]: server = SoftwarePropertiesDBus(bus, datadir=datadir)
  Jan 12 11:58:55 gillZ com.ubuntu.SoftwareProperties[2192]: File "/lib/python3/dist-packages/softwareproperties/dbus/SoftwarePropertiesDBus.py", line 66, in __init__
  Jan 12 11:58:55 gillZ com.ubuntu.SoftwareProperties[2192]: self._livepatch_service = LivepatchService()
  Jan 12 11:58:55 gillZ com.ubuntu.SoftwareProperties[2192]: File "/lib/python3/dist-packages/softwareproperties/LivepatchService.py", line 93, in __init__
  Jan 12 11:58:55 gillZ com.ubuntu.SoftwareProperties[2192]: self._session = requests_unixsocket.Session()
  Jan 12 11:58:55 gillZ com.ubuntu.SoftwareProperties[2192]: NameError: name 'requests_unixsocket' is not defined
  Jan 12 11:58:55 gillZ software-properties-drivers.desktop[3536]: ERROR:dbus.proxies:Introspect error on :1.2457:/: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Message recipient disconnected from message bus without replying
  Jan 12 11:58:55 gillZ software-properties-drivers.desktop[3536]: Traceback (most recent call last):
  Jan 12 11:58:55 gillZ software-properties-drivers.desktop[3536]: File "/usr/bin/software-properties-gtk", line 100, in <module>
  Jan 12 11:58:55 gillZ software-properties-drivers.desktop[3536]: app = SoftwarePropertiesGtk(datadir=options.data_dir, options=options, file=file)
  Jan 12 11:58:55 gillZ software-properties-drivers.desktop[3536]: File "/usr/lib/python3/dist-packages/softwareproperties/gtk/SoftwarePropertiesGtk.py", line 175, in __init__
  Jan 12 11:58:55 gillZ software-properties-drivers.desktop[3536]: self.backend.Reload();
  Jan 12 11:58:55 gillZ software-properties-drivers.desktop[3536]: File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 72, in __call__
  Jan 12 11:58:55 gillZ software-properties-drivers.desktop[3536]: return self._proxy_method(*args, **keywords)
  Jan 12 11:58:55 gillZ software-properties-drivers.desktop[3536]: File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 147, in __call__
  Jan 12 11:58:55 gillZ software-properties-drivers.desktop[3536]: **keywords)
  Jan 12 11:58:55 gillZ software-properties-drivers.desktop[3536]: File "/usr/lib/python3/dist-packages/dbus/connection.py", line 653, in call_blocking

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