[Bug 1851955] Re: ubuntu 19.10 boot installer failed

Ian Scott 1851955 at bugs.launchpad.net
Thu Jan 9 21:17:11 UTC 2020 

Hi Steve

Some more information if it is of any help

I added another OS to dual boot with Zorin OS on this notebook. At first I
tried to dual boot with Ubuntu 20.04. It installed but with grub boot
failure. I tried several times to repair this using the Zorin USB repair
boot utility - all attempts consistently failed to repair and let this
notebook boot.

I then installed Mint 19.3 and this also reported grub boot failure. This
time the Zorin USB fix boot utility is working (so far). However Mint
consistently reports an error each time I install new software or use the
update manager. I installed Clementine, for example and here is the error
message output,

installArchives() failed: Selecting previously unselected package
libmng2:amd64.
(Reading database ...
(Reading database ... 5%%
(Reading database ... 10%%
(Reading database ... 15%%
(Reading database ... 20%%
(Reading database ... 25%%
(Reading database ... 30%%
(Reading database ... 35%%
(Reading database ... 40%%
(Reading database ... 45%%
(Reading database ... 50%%
(Reading database ... 55%%
(Reading database ... 60%%
(Reading database ... 65%%
(Reading database ... 70%%
(Reading database ... 75%%
(Reading database ... 80%%
(Reading database ... 85%%
(Reading database ... 90%%
(Reading database ... 95%%
(Reading database ... 100%%
(Reading database ... 289950 files and directories currently installed.)
Preparing to unpack .../00-libmng2_2.0.2-0ubuntu3_amd64.deb ...
Unpacking libmng2:amd64 (2.0.2-0ubuntu3) ...
Selecting previously unselected package qtcore4-l10n.
Preparing to unpack .../01-qtcore4-l10n_4%%3a4.8.7+dfsg-7ubuntu1_all.deb ...
Unpacking qtcore4-l10n (4:4.8.7+dfsg-7ubuntu1) ...
Selecting previously unselected package libqtcore4:amd64.
Preparing to unpack .../02-libqtcore4_4%%3a4.8.7+dfsg-7ubuntu1_amd64.deb ...
Unpacking libqtcore4:amd64 (4:4.8.7+dfsg-7ubuntu1) ...
Selecting previously unselected package libqjson0:amd64.
Preparing to unpack .../03-libqjson0_0.8.1-3_amd64.deb ...
Unpacking libqjson0:amd64 (0.8.1-3) ...
Selecting previously unselected package libcrypto++6.
Preparing to unpack .../04-libcrypto++6_5.6.4-8_amd64.deb ...
Unpacking libcrypto++6 (5.6.4-8) ...
Selecting previously unselected package libqt4-xml:amd64.
Preparing to unpack .../05-libqt4-xml_4%%3a4.8.7+dfsg-7ubuntu1_amd64.deb ...
Unpacking libqt4-xml:amd64 (4:4.8.7+dfsg-7ubuntu1) ...
Selecting previously unselected package libqtdbus4:amd64.
Preparing to unpack .../06-libqtdbus4_4%%3a4.8.7+dfsg-7ubuntu1_amd64.deb ...
Unpacking libqtdbus4:amd64 (4:4.8.7+dfsg-7ubuntu1) ...
Selecting previously unselected package qtchooser.
Preparing to unpack .../07-qtchooser_64-ga1b6736-5_amd64.deb ...
Unpacking qtchooser (64-ga1b6736-5) ...
Selecting previously unselected package qdbus.
Preparing to unpack .../08-qdbus_4%%3a4.8.7+dfsg-7ubuntu1_amd64.deb ...
Unpacking qdbus (4:4.8.7+dfsg-7ubuntu1) ...
Selecting previously unselected package libqt4-dbus:amd64.
Preparing to unpack .../09-libqt4-dbus_4%%3a4.8.7+dfsg-7ubuntu1_amd64.deb
...
Unpacking libqt4-dbus:amd64 (4:4.8.7+dfsg-7ubuntu1) ...
Selecting previously unselected package libqt4-network:amd64.
Preparing to unpack
.../10-libqt4-network_4%%3a4.8.7+dfsg-7ubuntu1_amd64.deb ...
Unpacking libqt4-network:amd64 (4:4.8.7+dfsg-7ubuntu1) ...
Selecting previously unselected package liblastfm1:amd64.
Preparing to unpack .../11-liblastfm1_1.0.9-1_amd64.deb ...
Unpacking liblastfm1:amd64 (1.0.9-1) ...
Selecting previously unselected package libmygpo-qt1:amd64.
Preparing to unpack .../12-libmygpo-qt1_1.0.9-2_amd64.deb ...
Unpacking libmygpo-qt1:amd64 (1.0.9-2) ...
Selecting previously unselected package projectm-data.
Preparing to unpack .../13-projectm-data_2.1.0+dfsg-4build1_all.deb ...
Unpacking projectm-data (2.1.0+dfsg-4build1) ...
Selecting previously unselected package libftgl2:amd64.
Preparing to unpack .../14-libftgl2_2.1.3~rc5-4+nmu1.2_amd64.deb ...
Unpacking libftgl2:amd64 (2.1.3~rc5-4+nmu1.2) ...
Selecting previously unselected package libglew2.0:amd64.
Preparing to unpack .../15-libglew2.0_2.0.0-5_amd64.deb ...
Unpacking libglew2.0:amd64 (2.0.0-5) ...
Selecting previously unselected package libprojectm2v5.
Preparing to unpack .../16-libprojectm2v5_2.1.0+dfsg-4build1_amd64.deb ...
Unpacking libprojectm2v5 (2.1.0+dfsg-4build1) ...
Selecting previously unselected package libqt4-script:amd64.
Preparing to unpack .../17-libqt4-script_4%%3a4.8.7+dfsg-7ubuntu1_amd64.deb
...
Unpacking libqt4-script:amd64 (4:4.8.7+dfsg-7ubuntu1) ...
Selecting previously unselected package libqt4-sql:amd64.
Preparing to unpack .../18-libqt4-sql_4%%3a4.8.7+dfsg-7ubuntu1_amd64.deb ...
Unpacking libqt4-sql:amd64 (4:4.8.7+dfsg-7ubuntu1) ...
Selecting previously unselected package libqt4-xmlpatterns:amd64.
Preparing to unpack
.../19-libqt4-xmlpatterns_4%%3a4.8.7+dfsg-7ubuntu1_amd64.deb ...
Unpacking libqt4-xmlpatterns:amd64 (4:4.8.7+dfsg-7ubuntu1) ...
Selecting previously unselected package libqt4-declarative:amd64.
Preparing to unpack
.../20-libqt4-declarative_4%%3a4.8.7+dfsg-7ubuntu1_amd64.deb ...
Unpacking libqt4-declarative:amd64 (4:4.8.7+dfsg-7ubuntu1) ...
Selecting previously unselected package libqtgui4:amd64.
Preparing to unpack .../21-libqtgui4_4%%3a4.8.7+dfsg-7ubuntu1_amd64.deb ...
Unpacking libqtgui4:amd64 (4:4.8.7+dfsg-7ubuntu1) ...
Selecting previously unselected package libqt4-opengl:amd64.
Preparing to unpack .../22-libqt4-opengl_4%%3a4.8.7+dfsg-7ubuntu1_amd64.deb
...
Unpacking libqt4-opengl:amd64 (4:4.8.7+dfsg-7ubuntu1) ...
Selecting previously unselected package libqxt-core0:amd64.
Preparing to unpack .../23-libqxt-core0_0.6.2-3_amd64.deb ...
Unpacking libqxt-core0:amd64 (0.6.2-3) ...
Selecting previously unselected package libqxt-gui0:amd64.
Preparing to unpack .../24-libqxt-gui0_0.6.2-3_amd64.deb ...
Unpacking libqxt-gui0:amd64 (0.6.2-3) ...
Selecting previously unselected package libqt4-sql-sqlite:amd64.
Preparing to unpack
.../25-libqt4-sql-sqlite_4%%3a4.8.7+dfsg-7ubuntu1_amd64.deb ...
Unpacking libqt4-sql-sqlite:amd64 (4:4.8.7+dfsg-7ubuntu1) ...
Selecting previously unselected package clementine.
Preparing to unpack
.../26-clementine_1.3.1+git276-g3485bbe43+dfsg-1.1build1_amd64.deb ...
Unpacking clementine (1.3.1+git276-g3485bbe43+dfsg-1.1build1) ...
Setting up libcrypto++6 (5.6.4-8) ...
Setting up libftgl2:amd64 (2.1.3~rc5-4+nmu1.2) ...
Setting up qtcore4-l10n (4:4.8.7+dfsg-7ubuntu1) ...
Setting up qtchooser (64-ga1b6736-5) ...
Setting up projectm-data (2.1.0+dfsg-4build1) ...
Setting up libmng2:amd64 (2.0.2-0ubuntu3) ...
Setting up grub-efi-amd64-signed (1.93.15+2.02-2ubuntu8.14) ...
Installing for x86_64-efi platform.
Could not prepare Boot variable: Invalid argument
grub-install: error: efibootmgr failed to register the boot entry:
Input/output error.
dpkg: error processing package grub-efi-amd64-signed (--configure):
 installed grub-efi-amd64-signed package post-installation script
subprocess returned error exit status 1
Setting up libqtcore4:amd64 (4:4.8.7+dfsg-7ubuntu1) ...
Setting up libglew2.0:amd64 (2.0.0-5) ...
Setting up libqt4-xml:amd64 (4:4.8.7+dfsg-7ubuntu1) ...
Setting up libqjson0:amd64 (0.8.1-3) ...
dpkg: dependency problems prevent configuration of shim-signed:
 shim-signed depends on grub-efi-amd64-signed; however:
  Package grub-efi-amd64-signed is not configured yet.

dpkg: error processing package shim-signed (--configure):
 dependency problems - leaving unconfigured
Setting up libqxt-core0:amd64 (0.6.2-3) ...
Setting up libqt4-sql:amd64 (4:4.8.7+dfsg-7ubuntu1) ...
Setting up libprojectm2v5 (2.1.0+dfsg-4build1) ...
Setting up libqtdbus4:amd64 (4:4.8.7+dfsg-7ubuntu1) ...
Setting up libqt4-script:amd64 (4:4.8.7+dfsg-7ubuntu1) ...
Setting up libqt4-sql-sqlite:amd64 (4:4.8.7+dfsg-7ubuntu1) ...
Setting up qdbus (4:4.8.7+dfsg-7ubuntu1) ...
Setting up libqt4-dbus:amd64 (4:4.8.7+dfsg-7ubuntu1) ...
Setting up libqt4-network:amd64 (4:4.8.7+dfsg-7ubuntu1) ...
Setting up liblastfm1:amd64 (1.0.9-1) ...
Setting up libqt4-xmlpatterns:amd64 (4:4.8.7+dfsg-7ubuntu1) ...
Setting up libmygpo-qt1:amd64 (1.0.9-2) ...
Setting up libqt4-declarative:amd64 (4:4.8.7+dfsg-7ubuntu1) ...
Setting up libqtgui4:amd64 (4:4.8.7+dfsg-7ubuntu1) ...
Setting up libqxt-gui0:amd64 (0.6.2-3) ...
Setting up libqt4-opengl:amd64 (4:4.8.7+dfsg-7ubuntu1) ...
Setting up clementine (1.3.1+git276-g3485bbe43+dfsg-1.1build1) ...
Processing triggers for mime-support (3.60ubuntu1) ...
Processing triggers for desktop-file-utils (0.23+linuxmint8) ...
Processing triggers for libc-bin (2.27-3ubuntu1) ...
Processing triggers for man-db (2.8.3-2ubuntu0.1) ...
Processing triggers for gnome-menus (3.13.3-11ubuntu1.1) ...
Processing triggers for hicolor-icon-theme (0.17-2) ...
Errors were encountered while processing:
 grub-efi-amd64-signed
 shim-signed
Setting up grub-efi-amd64-signed (1.93.15+2.02-2ubuntu8.14) ...
Installing for x86_64-efi platform.
Could not prepare Boot variable: Invalid argument
grub-install: error: efibootmgr failed to register the boot entry:
Input/output error.
dpkg: error processing package grub-efi-amd64-signed (--configure):
 installed grub-efi-amd64-signed package post-installation script
subprocess returned error exit status 1
dpkg: dependency problems prevent configuration of shim-signed:
 shim-signed depends on grub-efi-amd64-signed; however:
  Package grub-efi-amd64-signed is not configured yet.

dpkg: error processing package shim-signed (--configure):
 dependency problems - leaving unconfigured
Errors were encountered while processing:
 grub-efi-amd64-signed
 shim-signed

This is consistent for all software installs - the software does install
but appears to just bypass some components. *grub-efi-amd64-signed* seems
to be a regular patron!

I wonder if this boot issue is affecting other people but perhaps has been
under-reported? It is curious why Zorin OS, based on Ubuntu 18.04 from
memory, has included has included a boot repair utility unless there has
been a need for one.

Ian

On Thu, Jan 9, 2020 at 10:30 AM Sri <1851955 at bugs.launchpad.net> wrote:

> Sorry for the late reply Steve. Here are the commands you asked for
> (which are consistent with what Ian reported and you observed):
>
> $ sudo efibootmgr -o 0000,0003,0004,0001; echo $?
> Invalid BootOrder order entry value0000,0003,0004
>                                                ^
> efibootmgr: entry 0004 does not exist
> 8
> $ sudo efibootmgr -o 0000,0003,0001; echo $?
> Could not set BootOrder: Invalid argument
> 8
> $
>
> Running "sudo dpkg --configure -a" yeilded:
>
> $ sudo dpkg --configure -a
> Setting up grub-efi-amd64-signed (1.128.1+2.04-1ubuntu12.1) ...
> Installing for x86_64-efi platform.
> grub-install: warning: Cannot set EFI variable Boot0000.
> grub-install: warning: efivarfs_set_variable: writing to fd 7 failed:
> Invalid argument.
> grub-install: warning: _efi_set_variable_mode: ops->set_variable() failed:
> Invalid argument.
> grub-install: error: failed to register the EFI boot entry: Invalid
> argument.
> dpkg: error processing package grub-efi-amd64-signed (--configure):
>  installed grub-efi-amd64-signed package post-installation script
> subprocess returned error exit status 1
> dpkg: dependency problems prevent processing triggers for shim-signed:
>  shim-signed depends on grub-efi-amd64-signed | grub-efi-arm64-signed;
> however:
>   Package grub-efi-amd64-signed is not configured yet.
>   Package grub-efi-arm64-signed is not installed.
>
> dpkg: error processing package shim-signed (--configure):
>  dependency problems - leaving triggers unprocessed
> Errors were encountered while processing:
>  grub-efi-amd64-signed
>  shim-signed
> $
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1851955
>
> Title:
>   ubuntu 19.10 boot installer failed
>
> Status in efivar package in Ubuntu:
>   New
> Status in grub2 package in Ubuntu:
>   New
> Status in shim-signed package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Installed on an ENVY notebook, installation afiled at the end with no
>   bootloader message
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 19.10
>   Package: ubiquity 19.10.21
>   ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
>   Uname: Linux 5.3.0-18-generic x86_64
>   NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
>   ApportVersion: 2.20.11-0ubuntu8
>   Architecture: amd64
>   CasperVersion: 1.427
>   Date: Sun Nov 10 08:32:41 2019
>   InstallCmdLine: file=/cdrom/preseed/ubuntu.seed initrd=/casper/initrd
> quiet splash --- maybe-ubiquity
>   LiveMediaBuild: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
>   SourcePackage: ubiquity
>   UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/efivar/+bug/1851955/+subscriptions
>

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to efivar in Ubuntu.
https://bugs.launchpad.net/bugs/1851955

Title:
  ubuntu 19.10 boot installer failed

Status in efivar package in Ubuntu:
  New
Status in grub2 package in Ubuntu:
  New
Status in shim-signed package in Ubuntu:
  Incomplete

Bug description:
  Installed on an ENVY notebook, installation afiled at the end with no
  bootloader message

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: ubiquity 19.10.21
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  CasperVersion: 1.427
  Date: Sun Nov 10 08:32:41 2019
  InstallCmdLine: file=/cdrom/preseed/ubuntu.seed initrd=/casper/initrd quiet splash --- maybe-ubiquity
  LiveMediaBuild: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/efivar/+bug/1851955/+subscriptions

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