[Bug 1858632] Re: Installation crash

Chris Guiver 1858632 at bugs.launchpad.net
Tue Jan 7 11:37:35 UTC 2020


Thank you for taking the time to report this issue and helping to make
Ubuntu better.

This package failure looks like it was caused by bad ISO download,
corrupted install media, or device failure. eg. look in the logs and
you'll see messages like these :-

Jan  7 10:04:36 ubuntu kernel: [  350.420737] SQUASHFS error: zlib decompression failed, data probably corrupt
Jan  7 10:04:36 ubuntu kernel: [  350.420740] SQUASHFS error: squashfs_read_data failed to read block 0x524c0

Examining the information you have given us, this does not appear to be
a useful bug report so I am closing it, as it appears to be a bad ISO or
faulty device (inc. bad write-to-device). If you believe I'm in error,
please leave a comment explaining why and change the status back to
'New'. I suggest you verify your ISO download, and use the 'check disc
for defects' option to validate your media before install to ensure a
good download & write.

Possibly useful : https://tutorials.ubuntu.com/tutorial/tutorial-how-to-
verify-ubuntu#0 and
https://help.ubuntu.com/community/Installation/CDIntegrityCheck  (CD
refers to whatever install media you use, inc. usb thumb-drive)

** Changed in: ubiquity (Ubuntu)
       Status: New => Invalid

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https://bugs.launchpad.net/bugs/1858632

Title:
  Installation crash

Status in ubiquity package in Ubuntu:
  Invalid

Bug description:
  After installation started, I faced an installation crash error.

  Ubuntu 19.10

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: ubiquity 19.10.21
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  CasperVersion: 1.427
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Jan  7 14:53:52 2020
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed only-ubiquity quiet splash ---
  LiveMediaBuild: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  ProcEnviron:
   LANGUAGE=en_US.UTF-8
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   LC_NUMERIC=C.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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