[Bug 1848064] Re: /usr/share/apport/whoopsie-upload-all:PermissionError:/usr/share/apport/whoopsie-upload-all at 168:collect_info:process_report

[Łukasz Zemczak]

Hello errors.ubuntu.com, or anyone else affected,

Accepted apport into eoan-proposed. The package will build now and be
available at
https://launchpad.net/ubuntu/+source/apport/2.20.11-0ubuntu8.5 in a few
hours, and then in the -proposed repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how
to enable and use -proposed.  Your feedback will aid us getting this
update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested and change the tag from
verification-needed-eoan to verification-done-eoan. If it does not fix
the bug for you, please add a comment stating that, and change the tag
to verification-failed-eoan. In either case, without details of your
testing we will not be able to proceed.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance for helping!

N.B. The updated package will be released to -updates after the bug(s)
fixed by this package have been verified and the package has been in
-proposed for a minimum of 7 days.

** Changed in: apport (Ubuntu Eoan)
       Status: In Progress => Fix Committed

** Tags added: verification-needed verification-needed-eoan

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https://bugs.launchpad.net/bugs/1848064

Title:
  /usr/share/apport/whoopsie-upload-
  all:PermissionError:/usr/share/apport/whoopsie-upload-
  all at 168:collect_info:process_report

Status in apport package in Ubuntu:
  Fix Released
Status in apport source package in Eoan:
  Fix Committed

Bug description:
  [Impact]
  whoopsie-upload-all is not collecting data for existing crash reports which are not owned by root if /proc/sys/fs/protected_regular is set to 1. Subsequently, the crash reports are incomplete and not getting uploaded to the Error Tracker therefore Ubuntu developers may be missing out on important crash reports.

  [Test Case]
  1) Confirm /proc/sys/fs/protected_regular is set to 1.
  2) Run an application as your user and cause it to crash. (kill -11 $APP)
  3) Confirm there is a crash report in /var/crash
  4) Run 'sudo /usr/share/apport/whoopsie-upload-all'
  5) Observe the Traceback in this bug report is produced by whoopsie-upload-all.

  With the version of apport from -proposed the Traceback will not occur
  and a .uploaded file will be created for the corresponding .crash
  file.

  [Regression Potential]
  Not all systems may have /proc/sys/fs/protected_regular set to 1, so we should also test the case where /proc/sys/fs/protected_regular is set to 0. This can be done by manually changing the value and running through the test case above and confirming that a .uploaded file is created for the .crash file.

  Original Description
  --------------------
  The Ubuntu Error Tracker has been receiving reports about a problem regarding apport.  This problem was most recently seen with package version 2.20.11-0ubuntu8, the problem page at https://errors.ubuntu.com/problem/d9f09f3b3e7aa8ab77434ef30f33416a856971ae contains more details, including versions of packages affected, stacktrace or traceback, and individual crash reports.
  If you do not have access to the Ubuntu Error Tracker and are a software developer, you can request it at http://forms.canonical.com/reports/.

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