[Bug 1909607] Re: Software Updater crash - fails to update

[Ubuntu QA Website]

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1909607

** Tags added: iso-testing

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to update-manager in Ubuntu.
https://bugs.launchpad.net/bugs/1909607

Title:
  Software Updater crash - fails to update

Status in update-manager package in Ubuntu:
  New

Bug description:
  After installation and reboot of Ubuntu Hirsute 29.12.2020 daily ISO
  http://cdimage.ubuntu.com/daily-live/20201229/hirsute-desktop-
  amd64.iso

  running "Software Updater" results in error message "The application Software Updater has closed unexpectedly" and then a dialog box appears with the message "problem already known...This problem already 
   reported in the bug report displayed in the web browser. (see attached screenshot). 

  However browser was open at the moment and no addition info was
  displayed.

  Tested on Acer Aspire E3-111 running in UEFI + secure boot mode.

  ProblemType: Bug
  DistroRelease: Ubuntu 21.04
  Package: update-manager 1:21.04.2
  ProcVersionSignature: Ubuntu 5.8.0-25.26-generic 5.8.14
  Uname: Linux 5.8.0-25-generic x86_64
  ApportVersion: 2.20.11-0ubuntu55
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Dec 29 19:43:16 2020
  GsettingsChanges:
   b'com.ubuntu.update-manager' b'window-width' b'645'
   b'com.ubuntu.update-manager' b'launch-count' b'1'
   b'com.ubuntu.update-manager' b'first-run' b'false'
   b'com.ubuntu.update-manager' b'show-details' b'true'
   b'com.ubuntu.update-manager' b'launch-time' b'int64 1609270141'
  InstallationDate: Installed on 2020-12-29 (0 days ago)
  InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Alpha amd64 (20201229)
  PackageArchitecture: all
  SourcePackage: update-manager
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1909607/+subscriptions