[Bug 1908783] Re: fail to install to a newly bought computer

[Chris Guiver]

Thank you for taking the time to report this issue and helping to make
Ubuntu better.

This package failure looks like it was caused by bad ISO download,
corrupted install media, or device failure. eg. look in the logs and
you'll see messages like these :-

Dec 19 12:46:28 ubuntu kernel: [  511.004247] SQUASHFS error: zlib decompression failed, data probably corrupt
Dec 19 12:46:28 ubuntu kernel: [  511.004250] SQUASHFS error: squashfs_read_data failed to read block 0x1e6256ff

Examining the information you have given us, this does not appear to be
a useful bug report so I am closing it, as it appears to be a bad ISO or
faulty device (inc. bad write-to-device).

I note you had a successful SCAN of the media before install
"CasperMD5CheckResult: pass"
however the errors show trouble reading that media during install operation, which means issues with media, or if you were using a VM insufficient RAM was provided to the VM for reliable operation..

I've changed status to Incomplete.  If you believe I'm in error, please
change status back to "New" and leave a comment explaining why.

Thank you for helping make Ubuntu better.

** Changed in: ubiquity (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubiquity in Ubuntu.
https://bugs.launchpad.net/bugs/1908783

Title:
  fail to install to a newly bought computer

Status in ubiquity package in Ubuntu:
  Incomplete

Bug description:
  The installation stopped when copying files to the disk

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubiquity 20.04.15
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: pass
  CasperVersion: 1.445
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Dec 19 20:46:57 2020
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
  LiveMediaBuild: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   LANGUAGE=en_HK.UTF-8
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_HK.UTF-8
   LC_NUMERIC=C.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1908783/+subscriptions