[Bug 1907976] [NEW] can't upgrade OS from 18 -> 20

[John Hatchett]

Public bug reported:

get an error message trying to upgrade from OS 18 to OS 20.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-release-upgrader-core 1:18.04.38
ProcVersionSignature: Ubuntu 5.4.0-52.57~18.04.1-generic 5.4.65
Uname: Linux 5.4.0-52-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.9-0ubuntu7.18
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Sun Dec 13 11:16:56 2020
InstallationDate: Installed on 2019-10-26 (413 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to bionic on 2020-12-13 (0 days ago)
VarLogDistupgradeTermlog:

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bionic dist-upgrade third-party-packages

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https://bugs.launchpad.net/bugs/1907976

Title:
  can't upgrade OS from 18 -> 20

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  get an error message trying to upgrade from OS 18 to OS 20.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: ubuntu-release-upgrader-core 1:18.04.38
  ProcVersionSignature: Ubuntu 5.4.0-52.57~18.04.1-generic 5.4.65
  Uname: Linux 5.4.0-52-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.20.9-0ubuntu7.18
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Dec 13 11:16:56 2020
  InstallationDate: Installed on 2019-10-26 (413 days ago)
  InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to bionic on 2020-12-13 (0 days ago)
  VarLogDistupgradeTermlog:

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