[Bug 1892458] [NEW] Cannot change from one language format to another for example from English US to English UK in the language tab of language-selector-gnome

[Tony Thuitai]

Public bug reported:

Ubuntu automatically sets the English US language as the system language
for the region that I reside in which mainly the English UK language as
one of its official languages but not the English US language. When
using the Language Support app to attempt to change the system language
and regional formats to English UK, the English UK option is greyed out
and cannot be selected in the Languages tab. To properly change the
language in Ubuntu, I used the Gnome settings to change the language and
the regional formats, restarted the shell, and used the Language Support
app to apply the regional formats system-wide so that it can apply to
the display manager as well. In Xubuntu or any other official Ubuntu
flavour that uses the Ubiquity installer for installation and only uses
the gnome language selector for language and region formats selection.
Changing from one format of a language to another for example from
English US to English UK is not possible graphically with the Language
Support app alone because the desired language format, for example,
English UK is greyed out and not selectable. The attached screenshot
illustrates the issue but in this case, attempting to change from
English UK to English US by using the language support app alone to
attempt the language change.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: language-selector-gnome 0.204
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Aug 21 08:41:06 2020
InstallationDate: Installed on 2020-08-21 (0 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
PackageArchitecture: all
SourcePackage: language-selector
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: language-selector (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal

** Attachment added: "language support.png"
   https://bugs.launchpad.net/bugs/1892458/+attachment/5403323/+files/language%20support.png

** Summary changed:

- Cannot change from one langauge format to another in the language tab of language-selector-gnome  for example from English US to English UK
+ Cannot change from one language format to another   for example from English US to English UK in the language tab of language-selector-gnome

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https://bugs.launchpad.net/bugs/1892458

Title:
  Cannot change from one language format to another   for example from
  English US to English UK in the language tab of language-selector-
  gnome

Status in language-selector package in Ubuntu:
  New

Bug description:
  Ubuntu automatically sets the English US language as the system
  language for the region that I reside in which mainly the English UK
  language as one of its official languages but not the English US
  language. When using the Language Support app to attempt to change the
  system language and regional formats to English UK, the English UK
  option is greyed out and cannot be selected in the Languages tab. To
  properly change the language in Ubuntu, I used the Gnome settings to
  change the language and the regional formats, restarted the shell, and
  used the Language Support app to apply the regional formats system-
  wide so that it can apply to the display manager as well. In Xubuntu
  or any other official Ubuntu flavour that uses the Ubiquity installer
  for installation and only uses the gnome language selector for
  language and region formats selection. Changing from one format of a
  language to another for example from English US to English UK is not
  possible graphically with the Language Support app alone because the
  desired language format, for example, English UK is greyed out and not
  selectable. The attached screenshot illustrates the issue but in this
  case, attempting to change from English UK to English US by using the
  language support app alone to attempt the language change.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: language-selector-gnome 0.204
  ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
  Uname: Linux 5.4.0-42-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.8
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Aug 21 08:41:06 2020
  InstallationDate: Installed on 2020-08-21 (0 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  SourcePackage: language-selector
  UpgradeStatus: No upgrade log present (probably fresh install)

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