[Bug 1875686] [NEW] Plymouth fails to appear after troubled reboot in which the system nearly locked prior to the reboot due to high memory pressure and Gnome had to reboot

Seija Kijin 1875686 at bugs.launchpad.net
Tue Apr 28 16:37:29 UTC 2020 

Public bug reported:

When I was using CLion on my PC, CLion, Gnome, and then the entire PC
froze, during which I pressed Control-Alt-Fn-F1. Minutes later, a black
screen appeared, and I found myself on the login screen. I then logged
back on, finding all my previous programs closed. I then rebooted the
PC.

After the reboot, when the machine was booting up, only the Dell and
Ubuntu logo appeared. Plymouth was absent, and even when I pushed the
down button on my PC, the Dell and Ubuntu logo remained on the static
screen until Gnome booted up.

Plymouth was supposed to appear, and when I push the down button, the
boot process was supposed to show as well, but it did not.

I sent this report the moment after I logged back in.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: plymouth 0.9.4git20200323-0ubuntu6
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
Date: Tue Apr 28 12:32:40 2020
DefaultPlymouth: /usr/share/plymouth/themes/bgrt/bgrt.plymouth
InstallationDate: Installed on 2020-04-26 (1 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 0cf3:e009 Qualcomm Atheros Communications 
 Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
 Bus 001 Device 002: ID 0c45:6a06 Microdia Integrated_Webcam_HD
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 5570
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=d6d3e13f-ad59-49e9-a5c7-055147c9065b ro quiet splash vt.handoff=7
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=d6d3e13f-ad59-49e9-a5c7-055147c9065b ro quiet splash vt.handoff=7
SourcePackage: plymouth
TextPlymouth: /usr/share/plymouth/themes/ubuntu-text/ubuntu-text.plymouth
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/15/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.3
dmi.board.name: 09YTN7
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.2.3:bd05/15/2019:svnDellInc.:pnInspiron5570:pvr:rvnDellInc.:rn09YTN7:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5570
dmi.product.sku: 0810
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.apport.crashdb.conf: 2020-04-27T10:14:04.511031
--- 
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DefaultPlymouth: /usr/share/plymouth/themes/bgrt/bgrt.plymouth
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-26 (1 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 0cf3:e009 Qualcomm Atheros Communications 
 Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
 Bus 001 Device 002: ID 0c45:6a06 Microdia Integrated_Webcam_HD
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 5570
Package: plymouth 0.9.4git20200323-0ubuntu6
PackageArchitecture: amd64
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=d6d3e13f-ad59-49e9-a5c7-055147c9065b ro quiet splash vt.handoff=7
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=d6d3e13f-ad59-49e9-a5c7-055147c9065b ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Tags:  focal
TextPlymouth: /usr/share/plymouth/themes/ubuntu-text/ubuntu-text.plymouth
Uname: Linux 5.4.0-26-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/15/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.3
dmi.board.name: 09YTN7
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.2.3:bd05/15/2019:svnDellInc.:pnInspiron5570:pvr:rvnDellInc.:rn09YTN7:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5570
dmi.product.sku: 0810
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.apport.crashdb.conf: 2020-04-27T10:14:04.511031
--- 
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
DefaultPlymouth: /usr/share/plymouth/themes/bgrt/bgrt.plymouth
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-26 (1 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 0cf3:e009 Qualcomm Atheros Communications 
 Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
 Bus 001 Device 002: ID 0c45:6a06 Microdia Integrated_Webcam_HD
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 5570
Package: plymouth 0.9.4git20200323-0ubuntu6
PackageArchitecture: amd64
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=d6d3e13f-ad59-49e9-a5c7-055147c9065b ro quiet splash vt.handoff=7
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=d6d3e13f-ad59-49e9-a5c7-055147c9065b ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Tags:  focal
TextPlymouth: /usr/share/plymouth/themes/ubuntu-text/ubuntu-text.plymouth
Uname: Linux 5.4.0-26-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
 
_MarkForUpload: True
dmi.bios.date: 05/15/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.3
dmi.board.name: 09YTN7
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.2.3:bd05/15/2019:svnDellInc.:pnInspiron5570:pvr:rvnDellInc.:rn09YTN7:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5570
dmi.product.sku: 0810
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.apport.crashdb.conf: 2020-04-27T10:14:04.511031

** Affects: plymouth (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug apport-collected focal

-- 
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https://bugs.launchpad.net/bugs/1875686

Title:
  Plymouth fails to appear after troubled reboot in which the system
  nearly locked prior to the reboot due to high memory pressure and
  Gnome had to reboot

Status in plymouth package in Ubuntu:
  New

Bug description:
  When I was using CLion on my PC, CLion, Gnome, and then the entire PC
  froze, during which I pressed Control-Alt-Fn-F1. Minutes later, a
  black screen appeared, and I found myself on the login screen. I then
  logged back on, finding all my previous programs closed. I then
  rebooted the PC.

  After the reboot, when the machine was booting up, only the Dell and
  Ubuntu logo appeared. Plymouth was absent, and even when I pushed the
  down button on my PC, the Dell and Ubuntu logo remained on the static
  screen until Gnome booted up.

  Plymouth was supposed to appear, and when I push the down button, the
  boot process was supposed to show as well, but it did not.

  I sent this report the moment after I logged back in.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: plymouth 0.9.4git20200323-0ubuntu6
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  Date: Tue Apr 28 12:32:40 2020
  DefaultPlymouth: /usr/share/plymouth/themes/bgrt/bgrt.plymouth
  InstallationDate: Installed on 2020-04-26 (1 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 0cf3:e009 Qualcomm Atheros Communications 
   Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
   Bus 001 Device 002: ID 0c45:6a06 Microdia Integrated_Webcam_HD
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. Inspiron 5570
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=d6d3e13f-ad59-49e9-a5c7-055147c9065b ro quiet splash vt.handoff=7
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=d6d3e13f-ad59-49e9-a5c7-055147c9065b ro quiet splash vt.handoff=7
  SourcePackage: plymouth
  TextPlymouth: /usr/share/plymouth/themes/ubuntu-text/ubuntu-text.plymouth
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/15/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.2.3
  dmi.board.name: 09YTN7
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr1.2.3:bd05/15/2019:svnDellInc.:pnInspiron5570:pvr:rvnDellInc.:rn09YTN7:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 5570
  dmi.product.sku: 0810
  dmi.sys.vendor: Dell Inc.
  mtime.conffile..etc.apport.crashdb.conf: 2020-04-27T10:14:04.511031
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DefaultPlymouth: /usr/share/plymouth/themes/bgrt/bgrt.plymouth
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-26 (1 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 0cf3:e009 Qualcomm Atheros Communications 
   Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
   Bus 001 Device 002: ID 0c45:6a06 Microdia Integrated_Webcam_HD
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. Inspiron 5570
  Package: plymouth 0.9.4git20200323-0ubuntu6
  PackageArchitecture: amd64
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=d6d3e13f-ad59-49e9-a5c7-055147c9065b ro quiet splash vt.handoff=7
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=d6d3e13f-ad59-49e9-a5c7-055147c9065b ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Tags:  focal
  TextPlymouth: /usr/share/plymouth/themes/ubuntu-text/ubuntu-text.plymouth
  Uname: Linux 5.4.0-26-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 05/15/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.2.3
  dmi.board.name: 09YTN7
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr1.2.3:bd05/15/2019:svnDellInc.:pnInspiron5570:pvr:rvnDellInc.:rn09YTN7:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 5570
  dmi.product.sku: 0810
  dmi.sys.vendor: Dell Inc.
  mtime.conffile..etc.apport.crashdb.conf: 2020-04-27T10:14:04.511031
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  DefaultPlymouth: /usr/share/plymouth/themes/bgrt/bgrt.plymouth
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-26 (1 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 0cf3:e009 Qualcomm Atheros Communications 
   Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
   Bus 001 Device 002: ID 0c45:6a06 Microdia Integrated_Webcam_HD
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. Inspiron 5570
  Package: plymouth 0.9.4git20200323-0ubuntu6
  PackageArchitecture: amd64
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=d6d3e13f-ad59-49e9-a5c7-055147c9065b ro quiet splash vt.handoff=7
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=d6d3e13f-ad59-49e9-a5c7-055147c9065b ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Tags:  focal
  TextPlymouth: /usr/share/plymouth/themes/ubuntu-text/ubuntu-text.plymouth
  Uname: Linux 5.4.0-26-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 05/15/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.2.3
  dmi.board.name: 09YTN7
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr1.2.3:bd05/15/2019:svnDellInc.:pnInspiron5570:pvr:rvnDellInc.:rn09YTN7:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 5570
  dmi.product.sku: 0810
  dmi.sys.vendor: Dell Inc.
  mtime.conffile..etc.apport.crashdb.conf: 2020-04-27T10:14:04.511031

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