[Bug 1766978] Re: The installer stop at the Update and Other software screen when Windows is installed
Júlio César Alves
julio.caburu at gmail.com
Mon Apr 20 21:35:31 UTC 2020
I have this problem and the workaround (unmount and mount the Windows
boot partition several times) didn't work. I've tried Ubuntu 18.04 LTS
and Ubuntu 20.04 LTS Beta.
I've already tried minimal install with no updates, but the installer
keeps stopping.
I'm using a HP Pavilion laptop, with Windows 10 (UEFI and SecureBoot
Enabled).
Is there any other possible workaround?
PS: I'm not sure if this is the right place to post this question, but I
can't find any solution in other sites.
Thanks in advance.
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https://bugs.launchpad.net/bugs/1766978
Title:
The installer stop at the Update and Other software screen when
Windows is installed
Status in ubiquity package in Ubuntu:
Confirmed
Bug description:
When you try to install Ubuntu on the same Windows disk, Ubiquity is stopped on the Updates and other Software screen.
So far the solution is to open the GNOME Disks application, and unmount and mount the Windows boot partition several times.
When rebooting the installer displays a message that partitions are mounted and if you want Ubiquity to unmount them. When answering Yes, the installation continues.
This does not happen with other distributions, For example KDE NEON
(Calamares Installer) or Fedora (Anaconda installer)
This happens whenever there is a dedicated Windows partition on the
main disk, even if one tries to install Ubuntu on an external disk
where there is no other distribution.
This is how the partitions of my disks are distributed at the time of
the report
Disk /dev/sda: 465.8 GiB, 500103634432 bytes, 976764911 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: dos
Disk identifier: 0x6fdda5e8
Device Boot Start End Sectors Size Id Type
/dev/sda1 * 2048 521261554 521259507 248.6G 7 HPFS/NTFS/exFAT
/dev/sda2 521263104 522239999 976896 477M 27 Hidden NTFS WinRE
/dev/sda3 522242048 974716657 452474610 215.8G 83 Linux
/dev/sda4 974716928 976762879 2045952 999M 82 Linux swap / Solaris
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubiquity 18.04.11
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CasperVersion: 1.393
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 25 20:34:18 2018
InstallCmdLine: initrd=/ubninit file=/cdrom/preseed/ubuntu.seed boot=casper quiet splash --- BOOT_IMAGE=/ubnkern
LiveMediaBuild: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180425)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=C.UTF-8
SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)
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