[Bug 1861655] Comment bridged from LTC Bugzilla

bugproxy bugproxy at us.ibm.com
Tue Apr 7 17:10:27 UTC 2020


------- Comment From mranweil at us.ibm.com 2020-04-07 13:06 EDT-------
We did this from petitboot (the boot loader), the current daily-pending iso was loop mounted and available:

# wget http://ltc-wspoon3.aus.stglabs.ibm.com/mnt/casper/vmlinux
Connecting to ltc-wspoon3.aus.stglabs.ibm.com (9.40.193.87:80)
vmlinux              100% |********************************| 26.8M  0:00:00 ETA
# wget http://ltc-wspoon3.aus.stglabs.ibm.com/mnt/casper/initrd.gz
Connecting to ltc-wspoon3.aus.stglabs.ibm.com (9.40.193.87:80)
initrd.gz            100% |********************************| 82.3M  0:00:00 ETA
# md5sum vmlinux initrd.gz
c3dcf1cff9d0f6cc649e8ce6cb9066eb  vmlinux
185ba7de2818fc6ee47931342cd89f4d  initrd.gz
# kexec -l ./vmlinux --initrd=./initrd.gz --append="ip=9.3.90.144::9.3.90.1:255.
255.255.0:ltc-wcwsp3:enP5p1s0f0:none:9.3.1.200 url=http://cdimage.ubuntu.com/ubu
ntu-server/daily-live/pending/focal-live-server-ppc64el.iso --quiet"
#

With this we aren't getting as far, when the iso comes up to the
language selection screen I get:

[ ERROR: hook /usr/share/apport/general-hooks/powerpc.py crashed:
[ Asturianu                                  ? ]                 Traceback (most recent call last):
[ Catal?                                     ? ]                                                     File "/snap/subiquity/1625/usr/lib/python3/dist-packages/apport/report.py", line 218, in _run_hook
[ Nederlands                                 ? ]                                      symb['add_info'](report, ui)   [ Suomi                                      ? ]
File "/usr/share/apport/general-hooks/powerpc.py", line 42, in add_info
[ Deutsch                                    ? ]                          is_kernel = report['ProblemType'].startswith('Kernel') or 'linux' in report.get('Package')]
[ Magyar                                     ? TypeError: argument of type 'NoneType' is not iterable
[ Latvie?u                                   ? ]                                                    ERROR: hook /usr/share/apport/general-hooks/powerpc.py crashed: ]
[ Polski                                     ?Traceback (most recent call last):
[ ???????                                    ? ]                                  File "/snap/subiquity/1625/usr/lib/python3/dist-packages/apport/report.py", line 218, in _run_hook
[ ??????????                                 ? ]                   symb['add_info'](report, ui)
File "/usr/share/apport/general-hooks/powerpc.py", line 42, in add_info
is_kernel = report['ProblemType'].startswith('Kernel') or 'linux' in report.get('Package')e
TypeError: argument of type 'NoneType' is not iterablee

Ubuntu Focal Fossa (development branch) ubuntu-server hvc0

If I go and view error reports:
?  Select an error report to view:                                       ?
?                                                                        ?
?    DATE                     KIND                       STATUS          ?
?  [ Tue Apr  7 16:59:08 2020 Disk probe failure         UNVIEWED ]      ?
?  [ Tue Apr  7 16:59:08 2020 Block device probe failure UNVIEWED ]      ?
?  [ ???                      Disk probe failure         UNVIEWED ]      ?
?  [ ???                      Block device probe failure UNVIEWED ]      ?
?  [ ???                      Disk probe failure         UNVIEWED ]      ?
?  [ ???                      Block device probe failure UNVIEWED ]      ?
?                                                                        ?
?                             [ Close      ]                             ?
?

?  Sorry, there was a problem examining the storage devices on this      ?
?  system.                                                               ?
?                                                                        ?
?                       [ View full report      ]

Where I do see the error from the first screen again:
Date: Tue Apr  7 16:59:08 2020
DistroRelease: Ubuntu 20.04
ExecutablePath: /snap/subiquity/1625/usr/bin/subiquity
HookError_powerpc:
Traceback (most recent call last):
File "/snap/subiquity/1625/usr/lib/python3/dist-packages/apport/report.py", line 218, in _run_hook
symb['add_info'](report, ui)
File "/usr/share/apport/general-hooks/powerpc.py", line 42, in add_info
is_kernel = report['ProblemType'].startswith('Kernel') or 'linux' in report.get('Package')
TypeError: argument of type 'NoneType' is not iterable

And also:
KeyError: 'MAJOR'
2020-04-07 16:59:08,491 DEBUG subiquity.core:369 generating crash report
2020-04-07 16:59:08,492 INFO subiquity.core:386 saving crash report 'block prob
ing crashed with KeyError' to /var/crash/1586278748.491911650.block_probe_fail.c
rash
2020-04-07 16:59:08,492 DEBUG root:39 start: subiquity/Filesystem/_probe/probe_
once: restricted=True
2020-04-07 16:59:08,492 DEBUG root:39 start: subiquity/Error/1586278748.4919116
50.block_probe_fail/add_info:
2020-04-07 16:59:08,519 DEBUG urllib3.connectionpool:396 http://localhost:None
"GET /v2/find?select=refresh HTTP/1.1" 200 59
return fut.result()
File "/snap/subiquity/1625/lib/python3.6/site-packages/subiquity/controllers/filesystem.py", line 119, in _probe_once
self.app.prober.get_storage, probe_types)
File "/snap/subiquity/1625/lib/python3.6/site-packages/subiquitycore/async_helpers.py", line 46, in run_in_thread
return await loop.run_in_executor(None, func, *args)
File "/snap/subiquity/1625/usr/lib/python3.6/concurrent/futures/thread.py", line 56, in run
result = self.fn(*self.args, **self.kwargs)
File "/snap/subiquity/1625/lib/python3.6/site-packages/subiquitycore/prober.py", line 60, in get_storage
return Storage().probe(probe_types=probe_types)

I did use the 'send to canonical'.

The devices do appear at the shell, I can see the nvme using fdisk:
Disk /dev/nvme0n1: 1.47 TiB, 1600321314816 bytes, 390703446 sectors
Disk model: PCIe3 1.6TB NVMe Flash Adapter II x8
Units: sectors of 1 * 4096 = 4096 bytes
Sector size (logical/physical): 4096 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Disklabel type: gpt
Disk identifier: 518B811D-B950-422D-9C29-7C31E82F9C82

Device         Start       End   Sectors  Size Type
/dev/nvme0n1p1   256      2047      1792    7M PowerPC PReP boot
/dev/nvme0n1p2  2048 390703359 390701312  1.5T Linux filesystem

Let me know if I should add additional logs here, or if you have access
to them via the installer send to.

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https://bugs.launchpad.net/bugs/1861655

Title:
  [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu
  20.4 on NVMe disk

Status in The Ubuntu-power-systems project:
  Confirmed
Status in grub-installer package in Ubuntu:
  Confirmed
Status in subiquity package in Ubuntu:
  Confirmed

Bug description:
  [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu 20.4 on NVMe disk
   
  Contact Information = kalshett at in.ibm.com, naveet89 at in.ibm.com, nasastry at in.ibm.com 
   
  ---uname output---
  [Ubu 20.04][kernel-5.4.0-12-generic]
   
  Machine Type = Witherspoon DD2.3 
   
  Test Environment:
  * Hardware: Witherspoon-DD2.3
  * Ubuntu 20.04 
  * kernel: 5.4.0-12-generic #15-Ubuntu

  Steps:
  1. Kick start  Ubu 20.4 on Witherspoon-DD2.3 baremetal 
  2. Select NVMe disk for installation, at the end of the install seen Grub boot loader issue

    ??????????????????????? Select and install software ???????????????????????
    ?                                                                         ?

  
               ?? [!!] Install the GRUB boot loader on a hard disk ??
    ????????????                                                    ? ?????????
    ?          ?      Unable to install GRUB in /dev/nvme0n1p1      ?         ?
    ?          ? Executing 'grub-install /dev/nvme0n1p1' failed.    ?         ?
    ?          ?                                                    ?         ?
    ? Running "? This is a fatal error.                             ?         ?
    ?          ?                                                    ?         ?
    ????????????     <Go Back>                       <Continue>     ? ?????????
               ?                                                    ?
               ??????????????????????????????????????????????????????


       ????????? [!!] Install the GRUB boot loader on a hard disk ??????????
       ?                                                                   ?
       ?                     Installation step failed                      ?
       ? An installation step failed. You can try to run the failing item  ?
       ? again from the menu, or skip it and choose something else. The    ?
       ? failing step is: Install the GRUB boot loader on a hard disk      ?
       ?                                                                   ?
       ?                            <Continue>                             ?
       ?                                                                   ?
       ?????????????????????????????????????????????????????????????????????

  
  <Tab> moves; <Space> selects; <Enter> activates buttons

  
  Complete install screenshot attached...

  grub-install doesn't seem to install the bootloader on the nvme device. 
  --------------------------------------------------------------------------

  Logs below -

  
  Jan 31 16:01:51 in-target: Installing for powerpc-ieee1275 platform.^M
  Jan 31 16:01:52 in-target: grub-install: error: unknown filesystem.^M
  Jan 31 16:01:52 in-target: Failed: grub-install --target=powerpc-ieee1275 /dev/sda1 ^M
  Jan 31 16:01:52 in-target: WARNING: Bootloader is not properly installed, system may not be bootable^M
  ..
  ..

  Jan 31 16:01:57 40grub2: debug: parsing: fi
  Jan 31 16:01:57 40grub2: debug: parsing: ### END /etc/grub.d/41_custom ###
  Jan 31 16:01:57 50mounted-tests: debug: /usr/lib/linux-boot-probes/mounted/40grub2 succeeded
  Jan 31 16:01:57 linux-boot-prober: debug: linux detected by /usr/lib/linux-boot-probes/50mounted-tests
  Jan 31 16:01:57 grub-installer: info: Installing grub on '/dev/nvme0n1p1'
  Jan 31 16:01:57 grub-installer: info: grub-install does not support --no-floppy
  Jan 31 16:01:57 grub-installer: info: Running chroot /target grub-install  --force "/dev/nvme0n1p1"
  Jan 31 16:01:57 grub-installer: Installing for powerpc-ieee1275 platform.
  Jan 31 16:01:58 grub-installer: grub-install: error: unknown filesystem.
  Jan 31 16:01:58 grub-installer: error: Running 'grub-install  --force "/dev/nvme0n1p1"' failed.

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