[Bug 1871306] [NEW] No sound from internal card chtmax98090 Bay Trail QWAWKS

[Gabriele Tettamanzi]

Public bug reported:

Asus C300 (repurposed chromembook - bios flashed by Mr.Chromebox script)  - Kubuntu Focal minimal fresh installation.
The sound card is detected: I see it in the Plasma Widget, in pavucontrol, in alsamixer and it's not muted.
I tried and add in /usr/share/alsa/ucm/chtmax98090/ the old style use case config files: no success.
I tried and unmute speakers left and right in alsamixer: no success.

I rapidly tested Ubuntu Mate Focal fresh install: I had exactly the same
issue.

I'm running on the same rig Debian Bullseye, kernel 5.4: sound card
output and input are both working perfectly - I noticed that in Kubuntu
alsamixer Kubuntu when I open it I have an entry HDA IntelPCH (the HDMI
card), while in Debian I find Pulseaudio.


I attach the alsa-info.sh output.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubuntu-release-upgrader-core 1:20.04.17
ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27
Uname: Linux 5.4.0-21-generic x86_64
ApportVersion: 2.20.11-0ubuntu24
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: KDE
Date: Tue Apr  7 08:55:46 2020
InstallationDate: Installed on 2020-04-04 (2 days ago)
InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200401)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade focal

** Attachment added: "alsa-info report"
   https://bugs.launchpad.net/bugs/1871306/+attachment/5348445/+files/alsa-info.txt.QjNiOlkzFI

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https://bugs.launchpad.net/bugs/1871306

Title:
  No sound from internal card chtmax98090 Bay Trail QWAWKS

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  Asus C300 (repurposed chromembook - bios flashed by Mr.Chromebox script)  - Kubuntu Focal minimal fresh installation.
  The sound card is detected: I see it in the Plasma Widget, in pavucontrol, in alsamixer and it's not muted.
  I tried and add in /usr/share/alsa/ucm/chtmax98090/ the old style use case config files: no success.
  I tried and unmute speakers left and right in alsamixer: no success.

  I rapidly tested Ubuntu Mate Focal fresh install: I had exactly the
  same issue.

  I'm running on the same rig Debian Bullseye, kernel 5.4: sound card
  output and input are both working perfectly - I noticed that in
  Kubuntu alsamixer Kubuntu when I open it I have an entry HDA IntelPCH
  (the HDMI card), while in Debian I find Pulseaudio.

  
  I attach the alsa-info.sh output.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubuntu-release-upgrader-core 1:20.04.17
  ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27
  Uname: Linux 5.4.0-21-generic x86_64
  ApportVersion: 2.20.11-0ubuntu24
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: KDE
  Date: Tue Apr  7 08:55:46 2020
  InstallationDate: Installed on 2020-04-04 (2 days ago)
  InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200401)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: dist-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)

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