[Bug 1871080] Re: Window too big for screen blocking access to buttons

Paul Tansom paul at aptanet.com
Mon Apr 6 10:40:32 UTC 2020


** Attachment added: "Screenshot of window at start where you can see the buttons"
   https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1871080/+attachment/5347688/+files/Screenshot%20from%202020-04-06%2011-22-30.png

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https://bugs.launchpad.net/bugs/1871080

Title:
  Window too big for screen blocking access to buttons

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  This has the same symptoms as bug #1072460. I have raised a new bug
  report for two reasons, firstly a fix has been released for that bug
  report and secondly it is for an upgrade from 12.04 to 12.10 (as
  referenced in the description) so the bug is several years old.

  The basic symptoms are the same however, with a relatively low
  resolution screen (eg. 1366x768 which isn't that uncommon even now)
  when you expand the details view after running update-manager -d the
  buttons at the bottom of the window drop blow the base of the screen.
  There is no way to move the top of the window above the top of the
  screen, even with keyboard shortcuts, and there is no way to resize
  the window either. If you close the details view the window remains at
  the larger size so the buttons do not return to this visible screen
  area. The only way I have found to get out of this is to use the ESC
  key to cancel the process cleanly. I have had no success using TAB to
  move to the buttons, even if I have noted the order in the hope of
  selecting the correct one (a bit of a risk of getting the wrong one
  potentially).

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: ubuntu-release-upgrader-core 1:19.10.15.4
  ProcVersionSignature: Ubuntu 5.3.0-45.37-generic 5.3.18
  Uname: Linux 5.3.0-45-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.8
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Apr  6 11:24:38 2020
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2017-12-15 (842 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to eoan on 2020-04-06 (0 days ago)
  VarLogDistupgradeTermlog:

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