[Bug 1870428] [NEW] ubuntu-bug cannot report a problem with the preinstalled snap-store

[Adam Novak]

*** This bug is a duplicate of bug 1861082 ***
    https://bugs.launchpad.net/bugs/1861082

Public bug reported:

With the move to package the software center as a Snap in 20.04, I
decided to go fishing for bugs that might manifest on my 18.04 machine
(with a home directory outside of /home), which has trouble with snaps,
when I get around to upgrading. I set up this 20.04 VM, moved the home
directory for the user, and tried to run `snap-store`. It didn't work.

So I went to report a bug with it:

    ubuntu-bug snap-store

This didn't work. Instead of the normal Apport report interface, I got a
dialog that says:

    The problem cannot be reported:
    
    This report is about a snap published by canonical. No contact address has been provided; visit the forum at https://forum.snapcraft.io/ for help.

If the snap-store is part of the base system, and is indeed the
recommended package manager in 20.04, and Canonical published it,
ubuntu-bug ought to work on it.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: apport 2.20.11-0ubuntu21
ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27
Uname: Linux 5.4.0-21-generic x86_64
ApportVersion: 2.20.11-0ubuntu21
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr  2 13:41:49 2020
InstallationDate: Installed on 2020-04-02 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200401)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: apport (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal

** This bug has been marked a duplicate of bug 1861082
   ubuntu-bug doesn't know how to file bugs against snaps

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https://bugs.launchpad.net/bugs/1870428

Title:
  ubuntu-bug cannot report a problem with the preinstalled snap-store

Status in apport package in Ubuntu:
  New

Bug description:
  With the move to package the software center as a Snap in 20.04, I
  decided to go fishing for bugs that might manifest on my 18.04 machine
  (with a home directory outside of /home), which has trouble with
  snaps, when I get around to upgrading. I set up this 20.04 VM, moved
  the home directory for the user, and tried to run `snap-store`. It
  didn't work.

  So I went to report a bug with it:

      ubuntu-bug snap-store

  This didn't work. Instead of the normal Apport report interface, I got
  a dialog that says:

      The problem cannot be reported:
      
      This report is about a snap published by canonical. No contact address has been provided; visit the forum at https://forum.snapcraft.io/ for help.

  If the snap-store is part of the base system, and is indeed the
  recommended package manager in 20.04, and Canonical published it,
  ubuntu-bug ought to work on it.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: apport 2.20.11-0ubuntu21
  ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27
  Uname: Linux 5.4.0-21-generic x86_64
  ApportVersion: 2.20.11-0ubuntu21
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Apr  2 13:41:49 2020
  InstallationDate: Installed on 2020-04-02 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200401)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)

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