[Bug 1845950] [NEW] Bug reporting doesn't work upon a crash

[Dean Henrichsmeyer]

Public bug reported:

On eoan, after an initial startup / login, if an application crashes and
I click "report", I get a prompt saying the crash is reported and to
check the web page open in the browser to see if I have any additional
information.. except it never opens a page. The dialog just disappears,
the crash log stays in /var/crash and nothing happens.

The only way to actually file it is to run ubuntu-bug <app> which does
work as expected.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: apport 2.20.11-0ubuntu7
ProcVersionSignature: Ubuntu 5.3.0-13.14-generic 5.3.0
Uname: Linux 5.3.0-13-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportLog:
 ERROR: apport (pid 3941) Mon Sep 30 07:28:14 2019: called for pid 3409, signal 6, core limit 0, dump mode 1
 ERROR: apport (pid 3941) Mon Sep 30 07:28:14 2019: executable: /usr/lib/tracker/tracker-miner-fs (command line "/usr/lib/tracker/tracker-miner-fs")
 ERROR: apport (pid 3941) Mon Sep 30 07:28:14 2019: debug: session gdbus call: (true,)
 
 ERROR: apport (pid 3941) Mon Sep 30 07:28:15 2019: wrote report /var/crash/_usr_lib_tracker_tracker-miner-fs.1000.crash
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
CrashReports:
 640:1000:117:2696160:2019-09-26 13:17:54.338476419 -0500:2019-09-26 13:17:55.338476419 -0500:/var/crash/_opt_google_chrome_chrome.1000.crash
 640:1000:117:2499555:2019-09-30 07:28:32.538634538 -0500:2019-09-30 07:28:33.538634538 -0500:/var/crash/_usr_lib_tracker_tracker-miner-fs.1000.crash
CurrentDesktop: ubuntu:GNOME
Date: Mon Sep 30 07:34:38 2019
InstallationDate: Installed on 2018-07-24 (432 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180724)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: Upgraded to eoan on 2019-07-19 (72 days ago)

** Affects: apport (Ubuntu)
     Importance: High
         Status: New


** Tags: amd64 apport-bug eoan

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https://bugs.launchpad.net/bugs/1845950

Title:
  Bug reporting doesn't work upon a crash

Status in apport package in Ubuntu:
  New

Bug description:
  On eoan, after an initial startup / login, if an application crashes
  and I click "report", I get a prompt saying the crash is reported and
  to check the web page open in the browser to see if I have any
  additional information.. except it never opens a page. The dialog just
  disappears, the crash log stays in /var/crash and nothing happens.

  The only way to actually file it is to run ubuntu-bug <app> which does
  work as expected.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: apport 2.20.11-0ubuntu7
  ProcVersionSignature: Ubuntu 5.3.0-13.14-generic 5.3.0
  Uname: Linux 5.3.0-13-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportLog:
   ERROR: apport (pid 3941) Mon Sep 30 07:28:14 2019: called for pid 3409, signal 6, core limit 0, dump mode 1
   ERROR: apport (pid 3941) Mon Sep 30 07:28:14 2019: executable: /usr/lib/tracker/tracker-miner-fs (command line "/usr/lib/tracker/tracker-miner-fs")
   ERROR: apport (pid 3941) Mon Sep 30 07:28:14 2019: debug: session gdbus call: (true,)
   
   ERROR: apport (pid 3941) Mon Sep 30 07:28:15 2019: wrote report /var/crash/_usr_lib_tracker_tracker-miner-fs.1000.crash
  ApportVersion: 2.20.11-0ubuntu7
  Architecture: amd64
  CrashReports:
   640:1000:117:2696160:2019-09-26 13:17:54.338476419 -0500:2019-09-26 13:17:55.338476419 -0500:/var/crash/_opt_google_chrome_chrome.1000.crash
   640:1000:117:2499555:2019-09-30 07:28:32.538634538 -0500:2019-09-30 07:28:33.538634538 -0500:/var/crash/_usr_lib_tracker_tracker-miner-fs.1000.crash
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Sep 30 07:34:38 2019
  InstallationDate: Installed on 2018-07-24 (432 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180724)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: apport
  UpgradeStatus: Upgraded to eoan on 2019-07-19 (72 days ago)

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