[Bug 1845454] Re: Dell XPS 13 7390 - Kernel panic with 19.10 beta image

Thu Sep 26 07:59:46 UTC 2019

** Also affects: linux (Ubuntu)
   Importance: Undecided
       Status: New

** No longer affects: syslinux (Ubuntu)

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Title:
  Dell XPS 13 7390 - Kernel panic with 19.10 beta image

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Image: http://cdimage.ubuntu.com/daily-live/20190926/eoan-desktop-amd64.iso
  Device: Dell XPS 13 7390 (201908-27305)

  When trying to start the live session ("try Ubuntu") or trying to
  install the ISO ("install Ubuntu"), the boot process stops within 1
  second with a kernel panic (see attached screenshot).

  The system could boot with a previous version of Eoan image:
  2019-09-09 09:11 (kernel 5.3.0-10)

  /!\ Please note: the information below (and the attached file  ProcCpuinfoMinimal.txt) come from a 18.04 live session, since I cannot boot anything with 19.10 beta image.
  ==============================================
  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: syslinux 3:6.03+dfsg1-2
  ProcVersionSignature: Ubuntu 5.0.0-23.24~18.04.1-generic 5.0.15
  Uname: Linux 5.0.0-23-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.7
  Architecture: amd64
  CasperVersion: 1.394
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Sep 26 07:41:16 2019
  Dependencies:
   gcc-8-base 8.3.0-6ubuntu1~18.04.1
   libc6 2.27-3ubuntu1
   libgcc1 1:8.3.0-6ubuntu1~18.04.1
   mtools 4.0.18-2ubuntu1
   syslinux-common 3:6.03+dfsg1-2
  LiveMediaBuild: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=C.UTF-8
   SHELL=/bin/bash
  SourcePackage: syslinux
  UpgradeStatus: No upgrade log present (probably fresh install)

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