[Bug 1740889] Re: Logitech K780 Firmware Update Fails

Mario Limonciello superm1 at ubuntu.com
Tue Sep 24 15:03:53 UTC 2019


Lots of people have used the logitech plugin now, and it's definitely
functional.  Any other corner cases, please open new bugs, preferably
upstream (https://github.com/fwupd/fwupd).

** Changed in: fwupd (Ubuntu)
       Status: Incomplete => Invalid

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Title:
  Logitech K780 Firmware Update Fails

Status in Fwupd:
  Fix Released
Status in fwupd package in Ubuntu:
  Invalid

Bug description:
  I initially tried to update the firmware of my Logitech K780 Wireless
  Keyboard via Gnome Software, and it acted like it was pushing the
  update, but then threw an error.

  "Unable to update "Logitech K780 Multi-Device Wireless Keyboard"
  failed to write @0x10260: failed to get event after timeout"

  So I turned my keyboard (which still wasn't working after the update
  failed and the LED was flashing green and red) off and back on and
  tried the update again. Only this time, it threw a different error.
  "no method to detach"

  It did the same thing when running the fwupdmgr update command.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: fwupd 0.9.7-2
  ProcVersionSignature: Ubuntu 4.13.0-21.24-generic 4.13.13
  Uname: Linux 4.13.0-21-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.6
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Jan  2 10:20:20 2018
  InstallationDate: Installed on 2017-12-28 (4 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/usr/bin/fish
  SourcePackage: fwupd
  UpgradeStatus: No upgrade log present (probably fresh install)

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