[Bug 1843802] [NEW] crashed on live usb install

Aakrit 1843802 at bugs.launchpad.net
Thu Sep 12 17:17:47 UTC 2019


Public bug reported:

i tried to reinstall Ubuntu from the live usb because i had it already
installed, but didn't boot.

I have two hard drives, SSD and HDD. I installed ubuntu at the SSD, and
when i was in the desktop, the file explorer didn't let me create a new
folder. I changed the mount options, and wrote "/mnt/sda2 at the mount
point. Then i restarted, and next thing i know is that the ubuntu
bootloader didn't appear. I went to windows, checked that it was
working, and then restarted. I doesn't find the ubuntu bootloader when
pressing f12.

So, i tried to reinstall ubuntu, selecting the first option at the
installer (replace ubuntu alongside windows) and this error happened.

Thanks for your time.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubiquity 18.04.14.12
ProcVersionSignature: Ubuntu 5.0.0-23.24~18.04.1-generic 5.0.15
Uname: Linux 5.0.0-23-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
CasperVersion: 1.394
CurrentDesktop: ubuntu:GNOME
Date: Thu Sep 12 18:12:31 2019
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash ---
LiveMediaBuild: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
ProcEnviron:
 LANGUAGE=en_US.UTF-8
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 LC_NUMERIC=C.UTF-8
SourcePackage: grub-installer
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: grub-installer (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bionic ubiquity-18.04.14.12 ubuntu

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https://bugs.launchpad.net/bugs/1843802

Title:
  crashed on live usb install

Status in grub-installer package in Ubuntu:
  New

Bug description:
  i tried to reinstall Ubuntu from the live usb because i had it already
  installed, but didn't boot.

  I have two hard drives, SSD and HDD. I installed ubuntu at the SSD,
  and when i was in the desktop, the file explorer didn't let me create
  a new folder. I changed the mount options, and wrote "/mnt/sda2 at the
  mount point. Then i restarted, and next thing i know is that the
  ubuntu bootloader didn't appear. I went to windows, checked that it
  was working, and then restarted. I doesn't find the ubuntu bootloader
  when pressing f12.

  So, i tried to reinstall ubuntu, selecting the first option at the
  installer (replace ubuntu alongside windows) and this error happened.

  Thanks for your time.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: ubiquity 18.04.14.12
  ProcVersionSignature: Ubuntu 5.0.0-23.24~18.04.1-generic 5.0.15
  Uname: Linux 5.0.0-23-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.7
  Architecture: amd64
  CasperVersion: 1.394
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Sep 12 18:12:31 2019
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash ---
  LiveMediaBuild: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
  ProcEnviron:
   LANGUAGE=en_US.UTF-8
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   LC_NUMERIC=C.UTF-8
  SourcePackage: grub-installer
  UpgradeStatus: No upgrade log present (probably fresh install)

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