[Bug 1849396] Re: GTK upgrade 19.04 -> 19.10 crash, leaves system in a mess

[Chris Guiver]

Thank you for taking the time to report this bug and helping to make
Ubuntu better.

I would suggest running `sudo apt full-upgrade` (or `sudo apt-get dist-
upgrade`) to ensure upgrade was fully completed.

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubuntu-release-upgrader in
Ubuntu.
https://bugs.launchpad.net/bugs/1849396

Title:
  GTK upgrade 19.04 -> 19.10 crash, leaves system in a mess

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I was prompted today while logged in to upgrade from 19.04 to 19.10.

  I said yes and about halfway through the installation of packages my
  login crashed.

  I tried logging in a couple more times and sometimes got the
  "something went wrong" screen of death and sometimes, remarkably, got
  prompted by the upgrader for various questions that needed answering
  before my login crashed again.

  Finally the upgrade was hung and I had to kill it.

  I ended up logging in on a terminal and running `apt-get update --fix-
  missing`, `dpkg --configure -a`, `apt-get install -f`, and then `apt-
  get autoremove` which was (I hope) enough to bring things back to the
  correct state. At least, I'm able to log in (after rebooting).

  Upgrade crashing in the middle is not a good thing.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: ubuntu-release-upgrader-gtk 1:19.10.15
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Oct 22 18:29:45 2019
  InstallationDate: Installed on 2019-01-02 (293 days ago)
  InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to eoan on 2019-10-22 (0 days ago)
  VarLogDistupgradeTermlog:
   
  modified.conffile..etc.apport.crashdb.conf: [modified]
  mtime.conffile..etc.apport.crashdb.conf: 2019-04-12T15:17:59.097705

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1849396/+subscriptions