[Bug 1846842] Re: the upgrade tool from 19.04 to 19.10 failed badly

[Brian Murray]

@ramennoodles - could you please submit a new bug report about your
upgrade issue?

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https://bugs.launchpad.net/bugs/1846842

Title:
  the upgrade tool from 19.04 to 19.10 failed badly

Status in ubuntu-release-upgrader package in Ubuntu:
  Confirmed

Bug description:
  I upgraded my old crappy box to 19.10 beta from 19.04, things did not
  go well the upgrade tool eoan it did not run well I could not get many
  of the buttons to work by clicking I had to use tab and enter, then
  the thing that's supposed stop it locking fail while I was asleep;
  woke up it was locked, and when I tried to unlock it I just got a
  blank screen.

  I had to ssh in to it find out what was going on I found it was stuck I gave it an hour to come out of it, it didn't, so I killed the processes with sudo kill -1 pid-of-the-python-program pid-of-the-shell-script then I rebooted it by sudo shutdown, and ssh in again and it was still sick and half done, so I called sudo apt upgrade, which didn't work but gave me the dpkg (sudo dpkg --configure -a) command to use, I ran that and it cleaned it up a lot, and I was able to login to gnome-shell it was still on version 3.32.2 and was a little messed up but worked, I tried the update-manager -d &, that gave me a partial upgrade program which failed, in the end, I fixed it with sudo apt-get dist-upgrade and running the normal update-manager program till every thing was up to date, now it's fine but it took much drama to do it
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu7
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 19.10
  InstallationDate: Installed on 2017-07-24 (803 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  Package: ubuntu-release-upgrader (not installed)
  ProcVersionSignature: Ubuntu 5.3.0-13.14-generic 5.3.0
  Tags:  eoan dist-upgrade
  Uname: Linux 5.3.0-13-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin mail plugdev sambashare staff sudo
  VarLogDistupgradeTermlog:
   
  _MarkForUpload: True

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