[Bug 1848388] [NEW] Instalation Failed

[joe blow]

Public bug reported:

First installation attempt failed during disk partitioning when attempting dual-boot install.
Second attempt, I created a partition for Linux prior to installing, this time installation failed 'when copying files' or something and gave me an error message about a possible faulty or dammaged HDD/SSD. But this computer is brand new and the internal drive seems to be fine. 

Running an HP laptop with Intel Pentium Gold 4417U Gold processor, 500GB
hard drive storage, 4GB DDR4 RAM, and running with pre-installed Windows
10 home edition OS. Laptop was purchased less than 2 weeks ago.


OCT. 16, 2019

Thanks-
JoeBlow

backbox at backbox:~$ lsb_release -rd
Description:	Ubuntu 18.04.2 LTS
Release:	18.04


backbox at backbox:~$ apt-cache policy pkgname
N: Unable to locate package pkgname

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubiquity 18.04.14.12
ProcVersionSignature: Ubuntu 4.18.0-21.22~18.04.1-generic 4.18.20
Uname: Linux 4.18.0-21-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
CasperVersion: 1.394
Date: Wed Oct 16 15:40:38 2019
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/backbox.seed boot=casper quiet splash ---
LiveMediaBuild: BackBox Linux 6 - Release amd64 (20190610)
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug backbox bionic ubiquity-18.04.14.12

** Attachment added: "syslog+partman.tar.gz"
   https://bugs.launchpad.net/bugs/1848388/+attachment/5297558/+files/syslog+partman.tar.gz

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https://bugs.launchpad.net/bugs/1848388

Title:
  Instalation Failed

Status in ubiquity package in Ubuntu:
  New

Bug description:
  First installation attempt failed during disk partitioning when attempting dual-boot install.
  Second attempt, I created a partition for Linux prior to installing, this time installation failed 'when copying files' or something and gave me an error message about a possible faulty or dammaged HDD/SSD. But this computer is brand new and the internal drive seems to be fine. 

  Running an HP laptop with Intel Pentium Gold 4417U Gold processor,
  500GB hard drive storage, 4GB DDR4 RAM, and running with pre-installed
  Windows 10 home edition OS. Laptop was purchased less than 2 weeks
  ago.

  
  OCT. 16, 2019

  Thanks-
  JoeBlow

  backbox at backbox:~$ lsb_release -rd
  Description:	Ubuntu 18.04.2 LTS
  Release:	18.04

  
  backbox at backbox:~$ apt-cache policy pkgname
  N: Unable to locate package pkgname

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: ubiquity 18.04.14.12
  ProcVersionSignature: Ubuntu 4.18.0-21.22~18.04.1-generic 4.18.20
  Uname: Linux 4.18.0-21-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  CasperVersion: 1.394
  Date: Wed Oct 16 15:40:38 2019
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/backbox.seed boot=casper quiet splash ---
  LiveMediaBuild: BackBox Linux 6 - Release amd64 (20190610)
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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