[Bug 1846842] Re: the upgrade tool from 19.04 to 19.10 failed badly

Chris Guiver guiverc at gmail.com
Sun Oct 6 00:36:38 UTC 2019


No sorry Grizzly, my prior comment was TRIAGE related... and for any
subsequent reader.

It was my thoughts on bug from your upgrade log and not directed to you,
but any future reader.

The added and now deprecated KDE/Qt package was added at some prior time
to your system which was 1 of the 3 issues I saw.  That package is not
available in 19.10; KDE used Qt4 in 14.04 and both Qt4/Qt5 in 14.10. You
probably installed a Qt based app that pulled the package in.

The other two issues were non-Ubuntu sourced packages I concluded. These
are NOT bugs in the Ubuntu code, but packaging issues created by 3rd
parties who don't follow Ubuntu packaging versioning rules.  3rd parties
usually don't consider release-upgrade time, just the release they
initially package for.

Only the Qt4 package issue could be bug related was my 2c.

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https://bugs.launchpad.net/bugs/1846842

Title:
  the upgrade tool from 19.04 to 19.10 failed badly

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I upgraded my old crappy box to 19.10 beta from 19.04, things did not
  go well the upgrade tool eoan it did not run well I could not get many
  of the buttons to work by clicking I had to use tab and enter, then
  the thing that's supposed stop it locking fail while I was asleep;
  woke up it was locked, and when I tried to unlock it I just got a
  blank screen.

  I had to ssh in to it find out what was going on I found it was stuck I gave it an hour to come out of it, it didn't, so I killed the processes with sudo kill -1 pid-of-the-python-program pid-of-the-shell-script then I rebooted it by sudo shutdown, and ssh in again and it was still sick and half done, so I called sudo apt upgrade, which didn't work but gave me the dpkg (sudo dpkg --configure -a) command to use, I ran that and it cleaned it up a lot, and I was able to login to gnome-shell it was still on version 3.32.2 and was a little messed up but worked, I tried the update-manager -d &, that gave me a partial upgrade program which failed, in the end, I fixed it with sudo apt-get dist-upgrade and running the normal update-manager program till every thing was up to date, now it's fine but it took much drama to do it
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu7
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 19.10
  InstallationDate: Installed on 2017-07-24 (803 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  Package: ubuntu-release-upgrader (not installed)
  ProcVersionSignature: Ubuntu 5.3.0-13.14-generic 5.3.0
  Tags:  eoan dist-upgrade
  Uname: Linux 5.3.0-13-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin mail plugdev sambashare staff sudo
  VarLogDistupgradeTermlog:
   
  _MarkForUpload: True

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