[Bug 1789516] Re: ubuntu-bug crashes when filing bug for usb storage when udisks2 is not installed.

[Brian Murray]

** Tags removed: rls-cc-incoming

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Title:
  ubuntu-bug crashes when filing bug for usb storage when udisks2 is not
  installed.

Status in apport-symptoms package in Ubuntu:
  In Progress

Bug description:
  If udisks2 is not installed, the following actions cause ubuntu-bug to
  crash:

  1. Run ubuntu-bug
  2. Click on "External or internal storage devices" -> OK
  3. Click on "Removable storage device is not mounted automatically" -> OK
  4. Click Close
  5. Connect offending device
  6. Click Close

  Result:
  ERROR: symptom script /usr/share/apport/symptoms/storage.py crashed:
  Traceback (most recent call last):
    File "/usr/lib/python3/dist-packages/apport/ui.py", line 108, in thread_collect_info
      package = symb['run'](report, ui)
    File "/usr/share/apport/symptoms/storage.py", line 29, in run
      return problem_removable(report, ui)
    File "/usr/share/apport/symptoms/storage.py", line 52, in problem_removable
      universal_newlines=True)
    File "/usr/lib/python3.6/subprocess.py", line 709, in __init__
      restore_signals, start_new_session)
    File "/usr/lib/python3.6/subprocess.py", line 1344, in _execute_child
      raise child_exception_type(errno_num, err_msg, err_filename)
  FileNotFoundError: [Errno 2] No such file or directory: 'udisksctl': 'udisksctl'

  Installing udisks2 solves the issue.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: apport 2.20.9-0ubuntu7.2
  ProcVersionSignature: Ubuntu 4.15.0-32.35-generic 4.15.18
  Uname: Linux 4.15.0-32-generic x86_64
  ApportLog:
   
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CrashReports:
   640:1000:134:5505230:2018-08-20 12:15:41.972497262 -0700:2018-08-20 12:15:29.675580645 -0700:/var/crash/_usr_bin_lyx.1000.crash
   600:0:134:1189445:2018-08-20 17:04:50.652675440 -0700:2018-08-20 17:04:49.540680686 -0700:/var/crash/indicator-applet-session.0.crash
   600:0:134:1058633:2018-08-20 13:12:02.353175760 -0700:2018-08-20 13:12:01.353169322 -0700:/var/crash/texlive-fonts-extra-doc.0.crash
   640:0:134:2053111:2018-08-20 13:54:02.571655686 -0700:2018-08-20 13:53:55.195695778 -0700:/var/crash/_usr_sbin_synaptic.0.crash
  CurrentDesktop: XFCE
  Date: Tue Aug 28 16:37:24 2018
  InstallationDate: Installed on 2010-11-05 (2853 days ago)
  InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.1)
  PackageArchitecture: all
  SourcePackage: apport
  UpgradeStatus: Upgraded to bionic on 2018-08-16 (12 days ago)

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