[Bug 1824520] Re: Unable to turn off the airplane mode with wireless key on Dell M3800

Kai-Heng Feng kai.heng.feng at canonical.com
Tue May 7 05:33:04 UTC 2019


This is fixed in Disco. Cosmic needs to be fixed though.

** Package changed: linux (Ubuntu) => systemd (Ubuntu)

** Changed in: systemd (Ubuntu)
     Assignee: Kai-Heng Feng (kaihengfeng) => (unassigned)

** Also affects: systemd (Ubuntu Cosmic)
   Importance: Undecided
       Status: New

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Title:
  Unable to turn off the airplane mode with wireless key on Dell M3800

Status in systemd package in Ubuntu:
  Confirmed
Status in systemd source package in Cosmic:
  New

Bug description:
  The airplane mode can be activated with the wireless key combination on this laptop (fn + PrtScn)
  You will see the "Airplane mode enabled" notification, and the BT / Wireless turned off accordingly.

  However the same key combination cannot turn the wireless back on.
  You will see the "Airplane mode disabled" notification followed by the "Airplane mode enabled" message. 

  It feels a bit like a repeat-key issue.
  But the evtest shows the identical result:

  * Turn on the airplane mode:
  Event: time 1555070280.383302, type 1 (EV_KEY), code 247 (KEY_RFKILL), value 1
  Event: time 1555070280.383302, -------------- SYN_REPORT ------------
  Event: time 1555070280.383327, type 1 (EV_KEY), code 247 (KEY_RFKILL), value 0
  Event: time 1555070280.383327, -------------- SYN_REPORT ------------

  * Turn off the airplane mode:
  Event: time 1555070325.562502, type 1 (EV_KEY), code 247 (KEY_RFKILL), value 1
  Event: time 1555070325.562502, -------------- SYN_REPORT ------------
  Event: time 1555070325.562514, type 1 (EV_KEY), code 247 (KEY_RFKILL), value 0
  Event: time 1555070325.562514, -------------- SYN_REPORT ------------

  dmesg for turning on the airplane mode:
  Apr 12 08:03:53 u-Dell-Precision-M3800 systemd[1]: Starting Load/Save RF Kill Switch Status...
  Apr 12 08:03:53 u-Dell-Precision-M3800 kernel: [ 1229.634982] wlp6s0: deauthenticating from 18:9c:5d:31:3f:e0 by local choice (Reason: 3=DEAUTH_LEAVING)
  Apr 12 08:03:53 u-Dell-Precision-M3800 NetworkManager[968]: <info>  [1555070633.4574] manager: rfkill: WiFi now disabled by radio killswitch
  Apr 12 08:03:53 u-Dell-Precision-M3800 NetworkManager[968]: <info>  [1555070633.4581] device (wlp6s0): state change: activated -> unavailable (reason 'none', sys-iface-state: 'managed')
  Apr 12 08:03:53 u-Dell-Precision-M3800 NetworkManager[968]: <info>  [1555070633.4590] dhcp4 (wlp6s0): canceled DHCP transaction, DHCP client pid 6521
  Apr 12 08:03:53 u-Dell-Precision-M3800 NetworkManager[968]: <info>  [1555070633.4590] dhcp4 (wlp6s0): state changed bound -> done
  Apr 12 08:03:53 u-Dell-Precision-M3800 systemd[1]: Started Load/Save RF Kill Switch Status.
  Apr 12 08:03:53 u-Dell-Precision-M3800 wpa_supplicant[951]: wlp6s0: CTRL-EVENT-DISCONNECTED bssid=18:9c:5d:31:3f:e0 reason=3 locally_generated=1
  Apr 12 08:03:53 u-Dell-Precision-M3800 avahi-daemon[974]: Interface wlp6s0.IPv6 no longer relevant for mDNS.
  Apr 12 08:03:53 u-Dell-Precision-M3800 avahi-daemon[974]: Leaving mDNS multicast group on interface wlp6s0.IPv6 with address fe80::bb23:69c3:d7b9:f6df.
  Apr 12 08:03:53 u-Dell-Precision-M3800 avahi-daemon[974]: Interface wlp6s0.IPv4 no longer relevant for mDNS.
  Apr 12 08:03:53 u-Dell-Precision-M3800 avahi-daemon[974]: Leaving mDNS multicast group on interface wlp6s0.IPv4 with address 10.101.46.102.
  Apr 12 08:03:53 u-Dell-Precision-M3800 avahi-daemon[974]: Withdrawing address record for fe80::bb23:69c3:d7b9:f6df on wlp6s0.
  Apr 12 08:03:53 u-Dell-Precision-M3800 avahi-daemon[974]: Withdrawing address record for 10.101.46.102 on wlp6s0.
  Apr 12 08:03:53 u-Dell-Precision-M3800 wpa_supplicant[951]: rfkill: WLAN soft blocked
  Apr 12 08:03:53 u-Dell-Precision-M3800 whoopsie[1976]: [08:03:53] Cannot reach: https://daisy.ubuntu.com
  Apr 12 08:03:53 u-Dell-Precision-M3800 whoopsie[1976]: [08:03:53] offline
  Apr 12 08:03:53 u-Dell-Precision-M3800 wpa_supplicant[951]: rfkill: WLAN soft blocked
  Apr 12 08:03:53 u-Dell-Precision-M3800 whoopsie[1976]: [08:03:53] Cannot reach: https://daisy.ubuntu.com
  Apr 12 08:03:53 u-Dell-Precision-M3800 dnsmasq[1424]: reading /etc/resolv.conf
  Apr 12 08:03:53 u-Dell-Precision-M3800 dnsmasq[1424]: using nameserver 127.0.0.53#53
  Apr 12 08:03:53 u-Dell-Precision-M3800 dnsmasq[1424]: reading /etc/resolv.conf
  Apr 12 08:03:53 u-Dell-Precision-M3800 dnsmasq[1424]: using nameserver 127.0.0.53#53
  Apr 12 08:03:53 u-Dell-Precision-M3800 dnsmasq[1424]: reading /etc/resolv.conf
  Apr 12 08:03:53 u-Dell-Precision-M3800 dnsmasq[1424]: using nameserver 127.0.0.53#53
  Apr 12 08:03:53 u-Dell-Precision-M3800 dnsmasq[1424]: reading /etc/resolv.conf
  Apr 12 08:03:53 u-Dell-Precision-M3800 dnsmasq[1424]: using nameserver 127.0.0.53#53
  Apr 12 08:03:53 u-Dell-Precision-M3800 dnsmasq[1424]: reading /etc/resolv.conf
  Apr 12 08:03:53 u-Dell-Precision-M3800 dnsmasq[1424]: using nameserver 127.0.0.53#53
  Apr 12 08:03:53 u-Dell-Precision-M3800 wpa_supplicant[951]: nl80211: deinit ifname=p2p-dev-wlp6s0 disabled_11b_rates=0
  Apr 12 08:03:53 u-Dell-Precision-M3800 gsd-sharing[1866]: Failed to StopUnit service: GDBus.Error:org.freedesktop.systemd1.NoSuchUnit: Unit gnome-user-share-webdav.service not loaded.
  Apr 12 08:03:53 u-Dell-Precision-M3800 gsd-sharing[1866]: Failed to StopUnit service: GDBus.Error:org.freedesktop.systemd1.NoSuchUnit: Unit rygel.service not loaded.
  Apr 12 08:03:53 u-Dell-Precision-M3800 gsd-sharing[1866]: Failed to StopUnit service: GDBus.Error:org.freedesktop.systemd1.NoSuchUnit: Unit gnome-remote-desktop.service not loaded.
  Apr 12 08:03:53 u-Dell-Precision-M3800 gsd-sharing[1866]: Failed to StopUnit service: GDBus.Error:org.freedesktop.systemd1.NoSuchUnit: Unit vino-server.service not loaded.
  Apr 12 08:03:53 u-Dell-Precision-M3800 nm-dispatcher: req:2 'down' [wlp6s0]: new request (1 scripts)
  Apr 12 08:03:53 u-Dell-Precision-M3800 nm-dispatcher: req:2 'down' [wlp6s0]: start running ordered scripts...
  Apr 12 08:03:53 u-Dell-Precision-M3800 gnome-shell[1638]: An active wireless connection, in infrastructure mode, involves no access point?
  Apr 12 08:03:53 u-Dell-Precision-M3800 gsd-rfkill[1856]: Failed to set RFKill: Stream has outstanding operation
  Apr 12 08:03:53 u-Dell-Precision-M3800 NetworkManager[968]: <info>  [1555070633.6144] manager: rfkill: WWAN hardware radio set disabled
  Apr 12 08:03:53 u-Dell-Precision-M3800 NetworkManager[968]: <info>  [1555070633.6149] audit: op="radio-control" arg="wwan-enabled" pid=1856 uid=1000 result="success"
  Apr 12 08:03:53 u-Dell-Precision-M3800 NetworkManager[968]: <info>  [1555070633.6155] audit: op="radio-control" arg="wwan-enabled" pid=1856 uid=1000 result="success"
  Apr 12 08:03:53 u-Dell-Precision-M3800 wpa_supplicant[951]: nl80211: deinit ifname=wlp6s0 disabled_11b_rates=0
  Apr 12 08:03:55 u-Dell-Precision-M3800 NetworkManager[968]: <info>  [1555070635.0755] manager: NetworkManager state is now CONNECTED_LOCAL
  Apr 12 08:03:55 u-Dell-Precision-M3800 nm-dispatcher: req:3 'connectivity-change': new request (1 scripts)
  Apr 12 08:03:55 u-Dell-Precision-M3800 nm-dispatcher: req:3 'connectivity-change': start running ordered scripts...

  * dmesg for turning off the airplane mode:
  Apr 12 08:04:59 u-Dell-Precision-M3800 systemd[1]: Starting Load/Save RF Kill Switch Status...
  Apr 12 08:04:59 u-Dell-Precision-M3800 NetworkManager[968]: <info>  [1555070699.7727] manager: rfkill: WiFi now enabled by radio killswitch
  Apr 12 08:04:59 u-Dell-Precision-M3800 systemd[1]: Started Load/Save RF Kill Switch Status.
  Apr 12 08:05:00 u-Dell-Precision-M3800 kernel: [ 1296.199263] IPv6: ADDRCONF(NETDEV_UP): wlp6s0: link is not ready
  Apr 12 08:05:00 u-Dell-Precision-M3800 NetworkManager[968]: <warn>  [1555070700.0571] device (wlp6s0): device not up after timeout!
  Apr 12 08:05:00 u-Dell-Precision-M3800 NetworkManager[968]: <info>  [1555070700.0575] manager: rfkill: WiFi now disabled by radio killswitch
  Apr 12 08:05:00 u-Dell-Precision-M3800 NetworkManager[968]: <info>  [1555070700.0707] manager: rfkill: WWAN hardware radio set enabled
  Apr 12 08:05:00 u-Dell-Precision-M3800 NetworkManager[968]: <info>  [1555070700.0709] audit: op="radio-control" arg="wwan-enabled" pid=1856 uid=1000 result="success"
  Apr 12 08:05:00 u-Dell-Precision-M3800 NetworkManager[968]: <info>  [1555070700.0788] manager: rfkill: WWAN hardware radio set disabled
  Apr 12 08:05:00 u-Dell-Precision-M3800 NetworkManager[968]: <info>  [1555070700.0790] audit: op="radio-control" arg="wwan-enabled" pid=1856 uid=1000 result="success"

  ProblemType: Bug
  DistroRelease: Ubuntu 18.10
  Package: linux-image-4.18.0-17-generic 4.18.0-17.18
  ProcVersionSignature: Ubuntu 4.18.0-17.18-generic 4.18.20
  Uname: Linux 4.18.0-17-generic x86_64
  ApportVersion: 2.20.10-0ubuntu13.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  u          1660 F.... pulseaudio
   /dev/snd/controlC1:  u          1660 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Apr 12 07:52:03 2019
  InstallationDate: Installed on 2019-04-03 (9 days ago)
  InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
  MachineType: Dell Inc. Dell Precision M3800
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-17-generic root=UUID=62683a38-d516-49dd-9344-9a248877fb9b ro quiet splash vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-17-generic N/A
   linux-backports-modules-4.18.0-17-generic  N/A
   linux-firmware                             1.175.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/14/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: Dell Precision M3800
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A07
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd10/14/2014:svnDellInc.:pnDellPrecisionM3800:pvrA07:rvnDellInc.:rnDellPrecisionM3800:rvrA07:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Dell Precision M3800
  dmi.product.sku: Dell Precision M3800
  dmi.product.version: A07
  dmi.sys.vendor: Dell Inc.

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