[Bug 1822364] Re: package linux-headers-4.4.0-127-generic 4.4.0-127.153 failed to install/upgrade: package linux-headers-4.4.0-127-generic is already installed and configured

[Apport retracing service]

** Tags removed: need-duplicate-check

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Title:
  package linux-headers-4.4.0-127-generic 4.4.0-127.153 failed to
  install/upgrade: package linux-headers-4.4.0-127-generic is already
  installed and configured

Status in dpkg package in Ubuntu:
  New

Bug description:
  i can't use dpkg, my audio system is down. it shows empty output
  device and i can't use network-manager. also i can't access
  /lib/firmware. this happened after an update i guess.

  i even tried to reinstall kernal, so i was missing this package, the
  linux header and images. but my termnal stops responding after running
  "apt-get install linux-headers-4.4.0-127-generic"

  help please!

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: linux-headers-4.4.0-127-generic 4.4.0-127.153
  ProcVersionSignature: Ubuntu 4.4.0-145.171-generic 4.4.176
  Uname: Linux 4.4.0-145-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.18
  AptdaemonVersion: 1.1.1+bzr982-0ubuntu14
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  root       1540 F.... pulseaudio
                        hadi       3061 F.... alsamixer
  Date: Fri Mar 29 22:08:16 2019
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-xenial-amd64-20160624-2
  DuplicateSignature:
   package:linux-headers-4.4.0-127-generic:4.4.0-127.153
   Processing triggers for libc-bin (2.23-0ubuntu11) ...
   dpkg: error processing package linux-headers-4.4.0-127 (--configure):
    package linux-headers-4.4.0-127 is already installed and configured
  ErrorMessage: package linux-headers-4.4.0-127-generic is already installed and configured
  HibernationDevice: RESUME=UUID=0c2db369-5356-406a-ab72-a3020e72145d
  InstallationDate: Installed on 2018-10-17 (163 days ago)
  InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
  IwConfig:
   lo        no wireless extensions.
   
   enp0s31f6  no wireless extensions.
   
   docker0   no wireless extensions.
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 3938:1031  
   Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. 
   Bus 001 Device 005: ID 0a5c:5832 Broadcom Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. Latitude 5490
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-145-generic root=UUID=52f6b142-0da4-4770-ac1b-543a93882348 ro alx.enable_wol=1 mem_sleep_default=deep quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc N/A
  SourcePackage: dpkg
  Title: package linux-headers-4.4.0-127-generic 4.4.0-127.153 failed to install/upgrade: package linux-headers-4.4.0-127-generic is already installed and configured
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/12/2018
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.4.2
  dmi.board.name: 08NJ82
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr1.4.2:bd07/12/2018:svnDellInc.:pnLatitude5490:pvr:rvnDellInc.:rn08NJ82:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.name: Latitude 5490
  dmi.sys.vendor: Dell Inc.

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