[Bug 1810840] Re: whoopsie can't remember "always report" setting

Brian Murray brian at ubuntu.com
Fri Mar 22 22:38:33 UTC 2019


*** This bug is a duplicate of bug 1809247 ***
    https://bugs.launchpad.net/bugs/1809247

** This bug has been marked a duplicate of bug 1809247
   SetReportCrashes to true dbus call failed

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https://bugs.launchpad.net/bugs/1810840

Title:
  whoopsie can't remember "always report" setting

Status in whoopsie-preferences package in Ubuntu:
  Confirmed

Bug description:
  After ticking the checkbox for whoopsie to automatically always send
  crash reports, I get the following error dialog (screenshot attached):

  *Can't remember send report status settings*
  Saving crash report state failed. Can't set auto or never reporting mode.
  Command '['/usr/bin/gdbus', 'call', '-y', '-d', 'com.ubuntu.WhoopsiePreferences', '-o', '/com/ubuntu/WhoopsiePreferences', '-m', 'com.ubuntu.WhoopsiePreferences.SetReportCrashes', 'true']' returned
  non-zero exit status 1.

  I'm pretty sure this error happens because whoopsie-preferences was not installed; afterwards I installed whoopsie-preferences and manually ran in a terminal:
  $ /usr/bin/gdbus call -y -d com.ubuntu.WhoopsiePreferences -o /com/ubuntu/WhoopsiePreferences -m com.ubuntu.WhoopsiePreferences.SetReportCrashes true

  and got a return value of () but no errors or warnings.

  This computer was freshly-installed with Xubuntu 18.04 less than 2
  weeks ago... I've kept a record of everything I changed since then,
  and I've only removed five packages (sgt-puzzles, gnome-sudoku, gnome-
  mines, pidgin, mousepad).  If whoopsie-preferences is not included in
  a fresh install of (X)ubuntu, then perhaps it should be; in any case,
  if it isn't installed then the checkbox for making crash reporting
  automatic should not be visible.

  
  $ lsb_release -rd
  Description:	Ubuntu 18.04.1 LTS
  Release:	18.04

  $ apt-cache policy whoopsie
  whoopsie:
    Installed: 0.2.62
    Candidate: 0.2.62
    Version table:
   *** 0.2.62 500
          500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
          100 /var/lib/dpkg/status

  $ apt-cache policy whoopsie-preferences 
  whoopsie-preferences:
    Installed: (none)
    Candidate: 0.19
    Version table:
       0.19 500
          500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages

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